Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions.
Overview
8
8
years of post-secondary education
14
14
years of professional experience
Work History
Account Executive
MedCentris wound healing institute
Monroe, Louisiana
03.2026 - Current
Managed client accounts to ensure satisfaction with wound care services.
Developed and maintained strong relationships with healthcare professionals and patients.
Coordinated communication between medical staff and clients regarding treatment plans.
Prepared and delivered presentations on wound healing products and services.
Supported the sales team by providing insights on customer needs and feedback.
Provided timely customer service support to resolve any issues quickly and efficiently.
Generated weekly reports on sales performance against targets for upper management review.
Attended networking events to build relationships with potential customers.
Clinical liaison director
Red River Behavioral Health
Bossier City, Louisiana
07.2012 - 03.2026
Facilitated communication between healthcare providers and patients at a behavioral health facility.
Coordinated patient admissions and discharges to ensure smooth transitions in care.
Managed referral processes to optimize patient access to services and support.
Conducted assessments to identify patient needs and tailor services accordingly.
Collaborated with multidisciplinary teams to develop comprehensive treatment plans.
Collaborated with physicians, nurses, and other health professionals in providing quality patient care.
Maintained communication with referral sources regarding new admissions, discharges, changes in condition or treatments.
Provided guidance and support to healthcare providers on the use of available resources.
Promoted positive interactions between the organization and external referral sources.
Conducted follow up phone calls to discharged patients and solicited feedback about overall hospital experience.
Verified patients' insurance and payment methods during admissions or check-in processes.
Explained policies, procedures and services to patients.
Compiled information from patients and caregivers or family members to identify care concerns.