Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jenniffer Cordova

Louisville,KY

Summary

Motivated Order Management Representative processes and tracks customer orders in a fast-paced environment with a demonstrated commitment to hundred percentage of quality. Multitasks prioritizes and problem-solves while creating and maintaining a well-organized workflow—strong WCS software knowledge and proficiency in navigating multiple systems.

Overview

7
7
years of professional experience

Work History

Order Management Specialist

CEVA Logistics Inc.
06.2020 - Current
  • Systematically planned, filled and released high volume of orders constantly, maintaining the production flow.
  • Reduced order errors with meticulous attention to detail, thorough review, and effective communication.
  • Processed customer orders in line with established policies and procedures.
  • Managed high volumes of orders, consistently meeting deadlines and maintaining accuracy throughout the process.
  • Sent emails to communicate order status and informed customers of back-orders or shipping delays.
  • Improved inventory management through accurate tracking of product availability and timely order fulfillment.
  • Monitored ongoing projects and adjusted resource allocation as needed, optimizing workflow and reducing conflicts.


Inventory Control Analyst

DCL Logistics
09.2018 - 11.2019
  • Conducted root cause analyses for discrepancies in inventory records, implementing corrective actions as needed.
  • Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Helped create and improve inventory control policies.

Interpreter

Amerisourcebergen
06.2017 - 07.2018
  • Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
  • Completed precise translations of official documents with correct words and phrasing to meet legal standards.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
  • Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.

Education

High School Diploma -

Seneca High School
Louisville, KY
06.2019

Skills

  • Data Entry
  • Multitasking
  • Computer Skills
  • Order Processing
  • Flexible Schedule
  • Account updating
  • Database Management
  • Warehouse flow
  • Bilingual

Languages

Spanish
Native or Bilingual

Timeline

Order Management Specialist

CEVA Logistics Inc.
06.2020 - Current

Inventory Control Analyst

DCL Logistics
09.2018 - 11.2019

Interpreter

Amerisourcebergen
06.2017 - 07.2018

High School Diploma -

Seneca High School

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Jenniffer Cordova