Summary
Overview
Work History
Education
Skills
Special Skills
Volunteer Work
Timeline
Generic

Jenny Ellis

Norman,OK

Summary

Results-oriented sales and retail management professional with additional experience in non-profits, research, and public policy. Strong networker with proven track record of building partnerships with diverse stakeholders, including healthcare providers and community leaders. Strong expertise in HR, store management, operational efficiency, and team development, coupled with exceptional communication skills.

Seeking to leverage customer service experience, leadership, and a diverse skill set to contribute in ways that are meaningful to your business or organization.

Overview

22
22

Years of professional experience

14
14

Years experience Retail Store Managment, Sales, Customer Service

7
7

Years experience Non-Profit, Public Policy, Public Health

Work History

Manager of Business Development and Sales

Centurion
Norman, OK
09.2023 - 02.2025
  • Secured valuable security-based contracts with school systems, corporations and small businesses.
  • Organized presentations, sales meetings and assisted in brainstorming sessions with company executives.
  • Maintained customer relationships with clients and potential clients, generating leads, utilizing CRM, and leading business growth.
  • Increased profitability YoY by 70%-150% through strategic marketing, including disseminating data & research to potential clients, utilizing SM, public health data, & trade show presence.

Healthcare Resource Professional

Oklahoma Coalition Against Domestic Violence & Sexual Assault (OCADVSA)
Oklahoma City, OK
07.2022 - 06.2023
  • Facilitated supportive services for access to medical and behavioral health care services
  • Developed needs-assessments to identify gaps and assist in plans for long-term availability of health services.
  • Provided ongoing COVID-19 and healthcare-related technical assistance.
  • Collaborated and coordinated with Federal, State, healthcare and community partners.

Pub. Policy & Communications/Technical Training Coordinator

Oklahoma Coalition Against Domestic Violence & Sexual Assault (OCADVSA)
Oklahoma City, OK
12.2022 - 05.2023
  • Served as Legislative Liaison for Partners regarding legislation, policy & funding.
  • Served as the point of contact for programs & media seeking information; press releases
  • Worked collaboratively to design & deliver comprehensive, effective training sessions.
  • Sourced highly sought after experts to provide training to advocates, therapists, police, DA’s, judges, and other stakeholders.
  • Helped secure training budget through grant writing and ensured cost-effective allocation of resources.

Public Health Research Coordinator • Educator

Centurion Consulting
Norman, OK
07.2017 - 06.2022
  • Conducted reviews of existing studies related to workplace & school violence; Presented findings at sales conferences and meetings with stakeholders.
  • Assisted in development of training courses to refine and improve upon industry knowledge; delivering education/trainings to various clients.
  • Gathered feedback from participants involved in trainings to improve company’s performance.
  • Developed exemplary rapport & long-term relationships with personnel, clients, and other stakeholders by demonstrating expertise, compassion, & empathy through action.

Store Manager

Versona, CATO Corp
Norman, OK
03.2016 - 08.2017
  • Managed large corporate store & maintained customer-service standards unique to boutique-style outfits while driving increased sales performance.
  • Recruited 20+ team-members, directly supervised management team of 8.
  • Directed store audits, inventory controls, trained team-members to safely thwart theft and apply merchandise protections in line with company standards, reducing shrinkage by 8% to
  • Overhauled merchandising & implemented company rebranding, resulting in more than 25% growth in MTM sales and YTD sales.

Associate Manager

J. Spencer Jewelry
Norman, OK
07.2011 - 03.2016
  • Led all strategic planning sessions with company owners for seasonal-sales forecasting & was charged with running this location with minimal supervision
  • Cultivated excellent relationships with new and existing customers, developing successful loyalty program helping to drive sales across all designers and brands
  • Facilitated design and delivery of marketing materials to amplify brand awareness & oversaw 3+ consecutive years of YTD sales increase of 30-55%
  • Diversified available inventory by forecasting trends and secured new vendor accounts by providing up-to-date local market conditions to wholesalers and business executives.

Education

Certificate - Office For Victims of Crime Training

US Department of Justice
01-2023

Bachelor of Political Science -

College of Arts And Sciences, University of Oklahoma
Norman, OK

Skills

  • Sales / Retail Store Managment
  • Driving Metrics: ADT, APT, UPT, Conversion
  • Loss Prevention / Inventory Management
  • HR Management
  • Crisis communications / Press releases
  • Grant proposal development
  • Non-Profit Management
  • Institutional fundraising
  • Federal Grant Compliance
  • Sales forecasting
  • Highly detailed communications
  • Store operations
  • Staff recruitment, hiring and training
  • Visual merchandising / Floor-Sets
  • Research experience / Data analysis
  • Social Media Management

Special Skills

  • Adept at Store Operations, driving sales, Hiring, training, auditing, LP, shrink reduction.
  • Demonstrated ability to drive increases in ADT, UPT, and Customer Conversion.
  • Highly developed interpersonal communication, trend-forecasting, analytical reasoning, and critical thinking strategies.
  • Experienced in Employment Law, business openings, dissolutions, code-compliance & state and local regulations.
  • Experience in ground-up, multi-million dollar corporate store openings.
  • Skilled in driving positive workspaces, increasing employee retention & productivity.
  • Expert in training, prevention & response to Workplace Violence and Domestic Violence.
  • Trained in Crisis Management, Peer Mediation and Conflict De-escalation.
  • Skilled in public speaking and presentation.
  • Proficient in CRM, Microsoft Office, Teams, Powerpoint, Mac, PC, Google Suites, Zoom Meetings, and all social media platforms.

Volunteer Work

  • Collaborated with Cleveland County Emergency Manager on Naloxone Project: Researcher compiled data on National Opioid Epidemic
  • Presenter on Opioid Abuse to State Conference of Association of County Commissioners of Oklahoma (ACCO), Cleveland County Sheriff’s Department
  • Hosted, planned, and/or attended multiple Fundraisers & Advocacy Events:
  • Take Back the Night 2010, 2019-2023, Norman, OK
  • In Her Shoes, OK/TX 2019-2023
  • Students for Action in Darfur, OU; FASFF, Norman, OK
  • RAR, Counselor, 2011-2012
  • Cut It Out-Domestic Violence Campaign, 2006-2016
  • Purple Sash-OKC, OK
  • American Heart Association Fashion Show- Norman, OK, Women’s Resource Center; Norman, OK
  • Fundraiser & Auction Host: Hope for Dani-2014 Newcastle, OK
  • Volunteered: local political party headquarters local House of Representative Campaigns
  • House District 45, 2006-2008; House District 46 Special Election, 2017; House District 46 Elections, 2016-2024

Timeline

Manager of Business Development and Sales

Centurion
09.2023 - 02.2025

Pub. Policy & Communications/Technical Training Coordinator

Oklahoma Coalition Against Domestic Violence & Sexual Assault (OCADVSA)
12.2022 - 05.2023

Healthcare Resource Professional

Oklahoma Coalition Against Domestic Violence & Sexual Assault (OCADVSA)
07.2022 - 06.2023

Public Health Research Coordinator • Educator

Centurion Consulting
07.2017 - 06.2022

Store Manager

Versona, CATO Corp
03.2016 - 08.2017

Associate Manager

J. Spencer Jewelry
07.2011 - 03.2016

Certificate - Office For Victims of Crime Training

US Department of Justice

Bachelor of Political Science -

College of Arts And Sciences, University of Oklahoma

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