Jenny Fraley
Marion,AR
Summary
Customer-focused professional dedicated to delivering exceptional service and enhancing customer satisfaction. Proven ability to address concerns effectively through strong interpersonal skills. Demonstrated expertise in multitasking and time management, ensuring positive outcomes in high-pressure environments. Committed to creating memorable experiences for every customer.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Southern Bancorp
Marion, Arkansas
05.2008 - Current
- Welcomed visitors and directed inquiries to appropriate personnel efficiently.
- Managed incoming calls, providing information or transferring callers as needed.
- Composed various written correspondence, including reports and presentations for management.
- Organized files and developed digital filing systems for confidential documents.
- Sorted and distributed incoming faxes, emails, and letters for office use.
- Scheduled appointments between clients, customers, and internal staff members.
- Maintained front reception area in an orderly manner, ensuring professionalism.
- Provided administrative support to executive team by managing calendars and scheduling meetings.
Education
Associate of Arts -
ASU Mid-South
West Memphis, AR12-2023
Associate of Applied Science - Radiology Technician
East Arkansas Community College
Forrest City, AR05-2008
High School Diploma -
Marion High School
Marion, Arkansas 05-1999
Skills
- Calendar management
- Customer service
- File organization
- Communication skills
- Time management
- Scheduling appointments
- Confidentiality practices
- Reception duties
- Verbal communication
- Administrative operations
- Multi-line telephone system operation
- Multitasking and time management
- Organize files
- Filing
- Microsoft outlook
- Mail handling
- Mail distribution
- Excel spreadsheets
- Document preparation
References
References available upon request.
Timeline
Administrative Assistant
Southern Bancorp
05.2008 - Current
Associate of Arts -
ASU Mid-South
Associate of Applied Science - Radiology Technician
East Arkansas Community College
High School Diploma -
Marion High School
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