Jenny Frazier
Broadway,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Service Center Coordinator
Corvias
Fort Liberty, NC
09.2019 - 10.2025
- Problem solving with resident and vendor to get high of quantity customer service
- Coordinate with technician, vendor and supervisor to make sure tanks are completed in a timely manner
- Create and enter data on purchase orders
- Review invoices and match invoices to purchase orders
- Order inventory for hubs and the warehouse
- Manage hazard material
- Experience in Excel, Word, Yardi and Entrata
- Managed data entry tasks related to customer orders and inquiries.
- Coordinated efficient maintenance schedules to keep systems running at peak levels.
- Analyzed customer feedback surveys to identify areas needing improvement in service delivery.
- Kept records of parts and equipment used in projects to update inventory.
- Answered phone calls and responded to questions and concerns.
- Maintained optimal supply levels to meet expected demands without overreaching budget targets.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
Lead
Johnson Controls
Sanford, NC
09.2018 - 09.2019
- Oversaw the MAC10 Line Envico Product
- Train and coach new and existing EE’s in all areas
- Printout Shop Packs/Prints/Labels
- Pull/Kit Materials using Build of Material sheet for upcoming orders
- Track and maintain test record log
- Report all QA issues and work as a team with QA/Engineering Manager
- Meet daily with shipping lead to review orders to ship
- Daily GEMBA
- Bi-hourly product meeting
- Work with planning on schedule and if there are any issues with missing a customer order
- 5 why-assist and work with quality control
Assembler
Manpower
Fuquay Varina, NC
04.2012 - 05.2015
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Maintain a clean work area by sweeping up debris from assembly operations.
- Adhered to safety protocols and procedures to prevent accidents or injuries.
- Inspected finished parts and components to enforce QA standards and uncover defects prior to leaving the production line.
- Monitor stock levels of raw materials needed for upcoming production runs.
- Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
Education
High School Diploma -
Central Carolina College
Lillington, NC03-2001
Skills
- Microsoft Word
- Microsoft Excel
- Leadership
- Attention to Detail
- Motivation
Timeline
Service Center Coordinator
Corvias
09.2019 - 10.2025
Lead
Johnson Controls
09.2018 - 09.2019
Assembler
Manpower
04.2012 - 05.2015
High School Diploma -
Central Carolina College