Jenny Grondin
West Bloomfiedl,MI
Summary
Skilled EPIC Phoenix Application Analyst with proven expertise in software implementation and conversion of data into EPIC. Several years of experience in supporting a 93 hospital Catholic health care system that has moved completely to EPIC.
Overview
19
19
years of professional experience
Work History
Epic Application Analyst - Ambulatory & Phoenix
Trinity Health
Livonia, MI
09.2018 - Current
- Implemented Epic software solutions for healthcare systems and clinical workflows by collaborating with cross-functional teams, including OpTime, Beaker, and Cogito.
- Led Phoenix design reviews via EPIC Rapid Decision and Clinical Content Groups.
- Led Loyola Medicine to the Trinity Health Phoenix conversion by collaborating with technical teams to ensure the successful implementation of projects within established timelines.
- Documented system processes and workflows for future reference and compliance.
- Actively participated in meetings with stakeholders to discuss project progress updates.
- Implemented best practices for security management within the Epic application environment.
- Coordinated with vendors to address any product defects or bugs reported by customers.
- Supported the EPIC Nova Note upgrade process with building, testing, user communication, and ensuring compliance with standards.
- Engaged with stakeholders to gather feedback for continuous improvement initiatives.
- Led cross-functional meetings to discuss project updates and system enhancements.
Senior Analyst
Trinity Health
Livonia, MI
09.2015 - 09.2018
- Coordinated and linked computer systems within organization to increase compatibility to share information.
- Supported system upgrades by testing features and ensuring compliance with standards.
- Engaged with stakeholders to gather feedback for continuous improvement initiatives.
- Led cross-functional meetings to discuss project updates and system enhancements.
Application Manager, Physician Office Team
Trinity Health
Livonia, MI
10.2013 - 09.2015
- Developed and implemented application policies aligned with organizational goals.
- Collaborated with cross-functional teams to resolve technical issues promptly.
- Analyzed user feedback to enhance application usability and improve satisfaction levels.
- Managed projects from start to finish including budgeting, scheduling, resource allocation, risk management, and quality assurance reviews.
- Recruited, trained and supervised IT department staff.
Registered Nurse
Detroit Medical Center
Detroit, MI
01.2007 - 10.2013
- Provided direct patient care in a fast-paced clinical environment.
- Collaborated with interdisciplinary teams to create patient care plans.
- Educated patients and families on health management and treatment options.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
Education
Bachelor of Science - Computer Information Systems
Saginaw Valley State University
Saginaw, MI08-2023
Bachelor of Science - Nursing
Oakland University
Rochester, MI04-2012
Associate of Science - Nursing
Northwestern Michigan College
Traverse City, Mi12-2006
Skills
- Epic software implementation
- Epic module expertise
- Adaptability and flexibility
- Analytical skills
- User communication
- Cross-functional collaboration
- Leadership skills
- System process documentation
Timeline
Epic Application Analyst - Ambulatory & Phoenix
Trinity Health
09.2018 - Current
Senior Analyst
Trinity Health
09.2015 - 09.2018
Application Manager, Physician Office Team
Trinity Health
10.2013 - 09.2015
Registered Nurse
Detroit Medical Center
01.2007 - 10.2013
Bachelor of Science - Computer Information Systems
Saginaw Valley State University
Bachelor of Science - Nursing
Oakland University
Associate of Science - Nursing
Northwestern Michigan College