Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jenny Ko

Alexandria

Summary

Dedicated professional with strong multitasking abilities and a commitment to exceptional customer service. Skilled in managing high-pressure situations while ensuring guest satisfaction.

Overview

7
7
years of professional experience

Work History

Restaurant Hostess

Iron Age Korean Steak House
01.2024 - Current
  • Maintained accurate waitlist and communicated estimated wait times to guests efficiently.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Provided excellent customer service, responding to inquiries and resolving issues effectively.
  • Assisted in training new hosts on best practices for guest interactions.

Team Captain

Paris Baguette
07.2020 - 04.2024
  • Led team to achieve high standards in product quality and customer service
  • Trained and mentored new baristas on menu offerings and equipment use.
  • Coordinated daily operations to ensure smooth workflow during peak hours
  • Supervised daily operations ensuring high-quality beverage preparation and customer service.

Wedding Photographer

Kay Lee (Independent Wedding Photographer)
08.2018 - 07.2020
  • Captured high-quality wedding images through expert knowledge of lighting and composition.
  • Developed creative concepts and shot lists to align with client visions and preferences.
  • Managed pre-wedding consultations to understand client expectations and document details.
  • Edited and retouched photographs using Adobe Lightroom and Photoshop for final delivery.

Education

Bachelor of Arts - Graphic Design

George Mason University
Fairfax, VA
12-2026

Associate of Arts - Graphic Design

Northern Virginia Community College
Annandale, VA
02-2024

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning

Languages

English
Full Professional
Korean
Native or Bilingual

Timeline

Restaurant Hostess

Iron Age Korean Steak House
01.2024 - Current

Team Captain

Paris Baguette
07.2020 - 04.2024

Wedding Photographer

Kay Lee (Independent Wedding Photographer)
08.2018 - 07.2020

Bachelor of Arts - Graphic Design

George Mason University

Associate of Arts - Graphic Design

Northern Virginia Community College
Jenny Ko