Dedicated professional with strong multitasking abilities and a commitment to exceptional customer service. Skilled in managing high-pressure situations while ensuring guest satisfaction.
Overview
7
7
years of professional experience
Work History
Restaurant Hostess
Iron Age Korean Steak House
01.2024 - Current
Maintained accurate waitlist and communicated estimated wait times to guests efficiently.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Provided excellent customer service, responding to inquiries and resolving issues effectively.
Assisted in training new hosts on best practices for guest interactions.
Team Captain
Paris Baguette
07.2020 - 04.2024
Led team to achieve high standards in product quality and customer service
Trained and mentored new baristas on menu offerings and equipment use.
Coordinated daily operations to ensure smooth workflow during peak hours
Supervised daily operations ensuring high-quality beverage preparation and customer service.
Wedding Photographer
Kay Lee (Independent Wedding Photographer)
08.2018 - 07.2020
Captured high-quality wedding images through expert knowledge of lighting and composition.
Developed creative concepts and shot lists to align with client visions and preferences.
Managed pre-wedding consultations to understand client expectations and document details.
Edited and retouched photographs using Adobe Lightroom and Photoshop for final delivery.