Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Jenny McPhee

ALEXANDER,NY

Summary

Reliable Medical Support professional with 6 years of experience in emergency environment. Expertly assist with office operations and physician support by gathering patient information, vitals and patient care. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Rochester Regional Health System
04.2022 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

Medical Assistant

Oak Orchard Health
07.2020 - 11.2024
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Maintained current and accurate medical records for patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Helped patients complete necessary medical forms and documentation.

Medical Receptionist

Pembroke Family Medicine
12.2017 - 07.2020
  • checked patient in and out
  • verified insurances
  • handled incoming and outgoing phone calls

Education

Associate of Applied Science - Administrative Assistance And Secretarial Science

Bryant And Stratton College
Getzville, NY
06.2006

Skills

  • Updating Medical Records
  • Operating EKG Equipment
  • Treatment Room Preparation
  • Appointment Scheduling
  • Electronic Charting
  • EMT certified
  • CPR certified
  • Willingness to Learn
  • Patient Chart Tracking

Certification

  • EMT - Emergency Medical Technician


Additional Information

I am an energetic,caring person who puts patient care first. I currently have been a volunteer Emergency Medical Technician for 7 years and am currently the Ambulance Captain. Other positions I have held include PTA President, Secretary, Book Fair Chairman, Santa Secret Shop, Basketball and Soccer Commissioner.

Timeline

Patient Care Technician

Rochester Regional Health System
04.2022 - Current

Medical Assistant

Oak Orchard Health
07.2020 - 11.2024

Medical Receptionist

Pembroke Family Medicine
12.2017 - 07.2020
  • EMT - Emergency Medical Technician


Associate of Applied Science - Administrative Assistance And Secretarial Science

Bryant And Stratton College
Jenny McPhee