Jenny Quinonez
Amazon
White Settlement,TX
13
years of professional experience
Reliable and customer-focused professional with 10+ years of experience in customer service, retail, transportation services, and operations. Strong communication, problem-solving, and teamwork skills with experience handling customer concerns, following policies and procedures, maintaining organized work environments, and adapting quickly to changing priorities.
Work History
Tier 1 Associate
4 Years- Learn and apply new skills, procedures, and processes while adapting to changing work environments.
- Maintain up-to-date knowledge of organizational policies, procedures, and regulations.
- Receive training on basic techniques and procedures and apply them accurately in daily operations.
- Work collaboratively with team members to support operational goals and maintain a productive work environment.
Agent Representative
6 Years 2 Months- Provided professional customer service through clear and effective verbal and written communication.
- Handled customer questions, concerns, and complaints in a courteous and efficient manner.
- Built strong customer relationships and loyalty through responsive and respectful communication.
- Followed organizational policies and procedures while assisting customers with account-related needs.
Sales Associate / Retail Sales Key Holder
1 Year 7 Months- Welcomed and assisted customers with product selection, price checks, returns, exchanges, and special orders.
- Performed sales-floor duties including greeting customers, stocking shelves, maintaining inventory, and keeping the store organized.
- Performed daily opening and closing procedures, including counting cash drawers, balancing receipts, and reconciling discrepancies.
- Executed register and store-opening/closing functions according to business requirements.
- Maintained a clean, organized, and customer-friendly sales environment.
Education
High School Diploma
Education information not provided on the source resume.
Skills
Customer Service
Time Management
Communication
Cash Handling
Policy & Procedure Compliance
Teamwork & Collaboration
Problem-Solving
Inventory & Stocking
Conflict Resolution
Friendly & Professional
Timeline
Tier 1 Associate
Amazon
08.2022 - CurrentRead More
Agent Representative
NTTA
06.2015 - 08.2021Read More
Sales Associate / Retail Sales Key Holder
Justice
10.2013 - 05.2015Read More
W.T.White High School
High School Diploma
Read More