Jenny Vazquez
Murrieta,CA
Summary
Dental receptionist with a passion for delivering exceptional patient experiences. Experienced in managing front desk operations, scheduling appointments, and handling patient inquiries. Strong communication, organizational, and customer service skills, with a focus on creating a welcoming and efficient office environment.
Overview
9
9
years of professional experience
Work History
Dental Receptionist
Signature Dental
Upland
09.2023 - 03.2024
- Succesfully handled front desk duties such as appointment scheduling and payment collection.
- Checked eligibility and created treatment plans while confirming appointments for patients, ensuring efficient workflow
- Organized patient charts prior to each appointment in order to save time during check-in process.
- Responded to inquiries from patients regarding their accounts or dental services offered.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Front Desk Receptionist
Pomona Dental Group
Pomona, CA
12.2014 - 09.2023
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Completed relevant insurance and other claim forms.
- Verified PPO,HMO, and Medical insurance eligibility
- Sent HMO referrals
- Followed up with pending claims
- Enhanced efficiency and effectiveness of treatment plans
- Provided support to the back office team by performing X-Rays
- Demonstrated strong team player skills
Education
RDA -
Baldy View Regional Occupational Program
Ontario, CA05-2013
Skills
- Patient Scheduling
- Dental staff support
- Electronic Practice Management (EPM)
- Insurance Billing
- Office Opening and Closing
- Knowledge of dental terminology
- Payment Processing
- Insurance Verification
- Treatment room setup
- Front Office Management
- Registered Dental Assistant License
- Spanish Fluency
- Punctual and Reliable
Timeline
Dental Receptionist
Signature Dental
09.2023 - 03.2024
Front Desk Receptionist
Pomona Dental Group
12.2014 - 09.2023
RDA -
Baldy View Regional Occupational Program
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