Driven Medical Assistant/Receptionist with proven expertise in patient care and office management at SD Arthritis Clinic. Excelled in HIPAA compliance and medical terminology, enhancing patient experiences through compassionate communication. Demonstrated excellence in phlebotomy, achieving high accuracy in specimen handling. Skilled in healthcare industry knowledge and customer service, ensuring efficient clinic operations and patient satisfaction.
Healthcare Industry Knowledge
Medical Office Procedures
Patient check-in and check-out
Medical receptionist experience
HIPAA Compliance
Appointment Scheduling
Insurance Verification
Customer Service