Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

JENNY KATHERINE CASTILLO CUEVA

Queens,NY

Summary

Dedicated cashier with a proven ability to enhance customer experiences through effective communication and problem-solving skills. Committed to providing exceptional service and fostering customer loyalty. Empathetic adult care worker known for strong problem-solving and organization skills. Experienced in facilitating communication between clients and healthcare teams, ensuring quality support and care. Prepared to contribute to a positive environment and enhance client satisfaction.

Overview

2
2
Languages
1
1
Certification
11
11
years of professional experience

Work History

Cashier

EAST SIDE MARKET
New York, New York
04.2016 - Current
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Provided assistance to customers in locating products and answering inquiries. with product inquiries and store navigation.
  • Collaborated with team members to enhance customer service experience.
  • Answered customer inquiries regarding store policies and procedures.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Babysitter

YENIS CHAPMAN
New York, New York
03.2025 - 11.2026
  • Maintained constant vigilance while supervising multiple children, promoting a safe and engaging atmosphere.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Supervised children's activities and ensured a safe environment.
  • Prepared nutritious meals and snacks according to dietary needs.
  • Communicated regularly with parents regarding children's progress and behavior, fostering strong relationships and trust.

Adult Care

MR. NEEF ALARAG
New York, New York
04.2022 - 12.2022
  • Facilitated communication between clients, family members, and healthcare professionals.
  • Collaborated with multidisciplinary teams to ensure quality of care is maintained.
  • Listened attentively to patients' feedback about their experiences while receiving services.
  • Cared for same day surgery patients before and after their procedures.
  • Developed and implemented patient care plans in collaboration with physicians, nurses, and other healthcare professionals.
  • Assisted with patient care by taking vital signs, measuring heights and weights, performing EKGs, and collecting urine samples.

Education

High School Diploma -

LA ASUNCION INSTITUTO
MADRID,SP
11-2007

Skills

  • Cash handling
  • Customer service
  • Attention to detail
  • Effective communication
  • Problem solving
  • Team collaboration
  • Adaptability
  • Basic math skills
  • Organization
  • Professionalism and courtesy
  • Patience and empathy

Languages

Spanish
Native/ Bilingual
English
Professional

Certification

  • DRIVER LICENSES

Timeline

Babysitter

YENIS CHAPMAN
03.2025 - 11.2026

Adult Care

MR. NEEF ALARAG
04.2022 - 12.2022

Cashier

EAST SIDE MARKET
04.2016 - Current

High School Diploma -

LA ASUNCION INSTITUTO
JENNY KATHERINE CASTILLO CUEVA