Jennylee Garcia Galindo
Delavan,WI
Summary
A highly motivated employee with a desire to take on new challenges. strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills
Overview
3
3
years of professional experience
Work History
Guest Service Representative
Holiday Inn Express
Elkhorn, WI
03.2022 - Current
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
Sales Associate
Evr Dry Goods
Lake Geneva, WI
06.2022 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier
Walmart
Delavan, WI
03.2021 - 03.2022
- Verified that customers were of legal age to purchase alcohol or tobacco products
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Delavan Darien High School
Delavan, WIBBA - Accounting
University of Wisconsin - Whitewater
Whitewater, WI05.2027
Skills
- Guest Satisfaction
- Inventory Monitoring
- POS Transactions
- Hotel Reservations
- Financial Transactions
- Product Sales
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Evr Dry Goods
06.2022 - 10.2022
Guest Service Representative
Holiday Inn Express
03.2022 - Current
Cashier
Walmart
03.2021 - 03.2022
High School Diploma -
Delavan Darien High School
BBA - Accounting
University of Wisconsin - Whitewater