Jensen Bridges
Riverside Pizza and Pub
Plainfield,IL
2
Languages
8
years of professional experience
Compassionate professional with a strong background in customer service and facility operations. Recognized for critical thinking and empathy, dedicated to improving customer experiences and team morale through proactive communication and performance feedback.
Work History
Bartender Shift Manager
5 Years 6 Months- Supervised bar operations during shifts, ensuring compliance with safety and sanitation standards.
- Trained and mentored new bartenders on cocktail preparation and customer service excellence.
- Developed and implemented efficient workflows to enhance drink service speed and accuracy.
- Resolved customer complaints promptly, fostering a positive dining experience and repeat business.
- Monitored staff performance and provided feedback to improve team efficiency and morale.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
Facility Operations Team Member
3 Years 7 Months- Maintained cleanliness and safety protocols across multiple fitness areas.
- Monitored facility conditions, reporting issues for timely resolution.
- Assisted in inventory management for supplies and equipment replenishment.
- Reported building issues to building management to reduce safety concerns.
Education
Bachelor of Science - Nursing
- Merit Based Scholarship Recipient
- Study Abroad: San Jose, Costa Rica - Immersive language program at Costa Rican Language Academy
Skills
English and Spanish
Effective communication skills
Time management
Empathy and compassion
Critical thinking
Cleanliness standards
Employee coaching
Customer service
Outgoing personality
Effective conflict resolution skills
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Bartender Shift Manager
Riverside Pizza and Pub
04.2021 - CurrentRead More
Facility Operations Team Member
Life Time Fitness Inc.
01.2019 - 08.2022Read More
Lewis University
Bachelor of Science from Nursing
Read More