Jensen Gleitz
Rockford,IL
Summary
Dynamic and results-oriented professional with extensive experience in sales and customer service, notably as an Insurance Producer at State Farm. Excelled in relationship building and sales strategy, achieving significant client base growth. Licensed in Illinois and Wisconsin, adept at claims handling and insurance product knowledge. Proven track record of surpassing sales targets through expert customer follow-up and engagement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Insurance Producer
State Farm
12.2023 - Current
- Provided information on features, policies and relative advantages to promote insurance packages.
- Worked in high-volume, competitive sales environment.
- Cross-sold insurance products to existing clients to reach sales targets.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Generated leads through cold-calling, networking and other outreach methods.
Restaurant Server
Texas Roadhouse
01.2023 - 07.2023
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Served food and beverages promptly with focused attention to customer needs.
Server/Head Bartender
Olive Garden
09.2019 - 12.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Mixed unique and interesting cocktails for customers, including bar specials.
Lifeguard Supervisor
Peak Sports Club
09.2016 - 08.2019
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
- Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
- Scheduled and supervised lifeguard trainings to provide adequate coverage of drills and rescue techniques.
Lifeguard
Rockford Park District
05.2016 - 09.2018
- Attentively monitored swimmers to identify distress.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Responded to emergency situations in a timely, efficient manner.
Education
Associate of Arts - Business
Rock Valley College
Rockford, IL07-2022
Skills
- Sales expertise
- Relationship building
- Claims handling
- Customer follow-up
- Insurance products
- Sales proficiency
- Licensed in Illinois and Wisconsin
- Quotes and sales
- Insurance sales strategy
Certification
- Licensed Insurance Producer - Property, Casualty, Life, and Health.
Timeline
Insurance Producer
State Farm
12.2023 - Current
Restaurant Server
Texas Roadhouse
01.2023 - 07.2023
Server/Head Bartender
Olive Garden
09.2019 - 12.2022
Lifeguard Supervisor
Peak Sports Club
09.2016 - 08.2019
Lifeguard
Rockford Park District
05.2016 - 09.2018
- Licensed Insurance Producer - Property, Casualty, Life, and Health.
Associate of Arts - Business
Rock Valley College
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