Jensen Winters
Tacoma,Washington
Summary
Accomplished Senior Service Manager with a proven track record at Greystar, adept in plumbing repairs and employee management. Excelled in optimizing service department budgets and implementing preventative maintenance plans, enhancing profitability. Skilled in troubleshooting, supply sourcing, and fostering team development. Demonstrates exceptional problem-solving abilities and a commitment to job site safety.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Service Manager
Greystar
Seattle, WA
02.2022 - Current
- Prepared and managed the service department budget, optimizing expenses to increase profitability.
- Responded promptly to customer inquiries regarding service calls.
- Inspected drainage and other plumbing systems for compliance with local regulations.
- Modified piping systems with task-specific tools to complete preventive maintenance.- removing CPVC and Quest and Replacing with PEX A
- Maintained plumbing systems by performing routine maintenance tasks such as replacing washers, repairing leaks, unclogging drains, and checking faucets for proper operation.
- Developed preventative maintenance plans for various types of machinery.
- Managed inventory and supplies to ensure materials were available when needed.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Apartment Service Manager
Sequoia Equities
Seattle, WA
09.2021 - 02.2022
- Planned and paced work efficiently in order to meet daily, weekly, and monthly goals for move-ins, work orders, and general community items.
- Maintained plumbing systems by performing routine maintenance tasks such as replacing washers, repairing leaks, unclogging drains, and checking faucets for proper operation.
- Repaired drywall, trim, doors, and replaced trim and moldings as needed.
- Installed new cabinets and faces, door hardware, sink fixtures, plumbing, baseboards, mirrors, doors, light fixtures, outlets, and new appliances.
- Assisted with maintenance service requests, turns, and 'special projects' to cut costs from third-party vendors by doing most repairs in-house.
- On-call maintenance is available 24/7 as needed.
- Completed routine maintenance and repair.
- Performed minor carpentry repairs as needed while performing drywalling duties.
Apartment Maintenance Technician
Urban Complex
Tacoma, WA
02.2019 - 08.2020
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Dismantled and demolished areas prior to repairs and installation of new materials for unit renovations.
- Checked electrical components to identify defects and hazards and make necessary adjustments.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Repaired broken or defective parts in water supply lines and drainage systems.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Repaired machines, equipment or structures using tools or equipment.
- Removed, disassembled, and fixed appliance parts.
Carpenter Apprentice
Sierra Construction LLC
Woodinville, WA
11.2017 - 01.2019
- Maintained a variety of hand tools, portable power tools, and standard measuring instruments on daily job assignments.
- Planned and laid out work from blueprints, drawings, and models.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Properly poured, set, and finished concrete.
- Used ladders safely when accessing hard-to-reach areas during installations.
- Performed rough framing tasks such as laying out walls or installing studs in preparation for drywall installation.
- Followed OSHA and corporate safety regulations and procedures.
Education
High School Diploma -
Stadium High School
Tacoma, WA06-2016
Some College (No Degree) - Carpentry & Plumbing 101
Piece County Skills Center
Fredericktown, WASkills
- Employee training, development, and management
- Plumbing repairs, leak detection, replacement, new installation, and maintenance
- Job site safety and organization
- Capable of lifting 75lb
- HVAC diagnostics
- Cabinet installation, interior trim installation
- Electrical repairs and diagnostics
- Preventative maintenance
- Supply ordering and vendor sourcing
- Blueprint reading, layout, and modification
- Problem-solving
- Proficient in MS office
- Mathematic calculations
Accomplishments
- PNW service manager of the year 2021 - Sequoia Equities
Certification
- Forklift s
Timeline
Senior Service Manager
Greystar
02.2022 - Current
Apartment Service Manager
Sequoia Equities
09.2021 - 02.2022
Apartment Maintenance Technician
Urban Complex
02.2019 - 08.2020
Carpenter Apprentice
Sierra Construction LLC
11.2017 - 01.2019
High School Diploma -
Stadium High School
Some College (No Degree) - Carpentry & Plumbing 101
Piece County Skills Center