Jeral Gray

• I was hired as a Personnel Processing Specialist and assigned to the Retirements department. I lead group retirement sessions with an average of five persons per session. The session provided information on survivor benefits, life and health insurance, the annuity, and other benefits. I went over the retirement application, ensuring accuracy and efficiency. At the end of each session, there was a question-and-answer session addressing employee inquiries. I then utilized software programs to enter employee data into the system.

• I scheduled and assigned work, supervised daily operations in a high-volume distribution center and monitored operations.
• Trained and mentored new staff on safety protocols and processes.
• Coordinated mailflow to ensure operations were timely and accurate.
• Resolved problems, wrote and submitted reports and communicated with peers to ensure accuracy and efficiency in processing the mail.

• I represented the Postal Service by providing contract interpretation, advice, counseling, and assisted local managers on labor issues.
• Facilitated communication between management and employee representatives.
• Assisted in the interpretation of labor agreements and policies.
• Conducted research on labor laws and regulations for compliance.

• I implemented and facilitated the Ergonomic Process in accordance with the regulatory requirements to reduce the number and severity of musculoskeletal disorders.
• Conducted ergonomic assessments to identify workplace hazards and risks.
• Developed customized ergonomic solutions for diverse work environments.
• Collaborated with upper management, union officials and craft employees to implement ergonomic best practices and guidelines.

• I managed a small Postal facility in daily operations to ensure efficient service delivery.
• Supervised staff, carriers and clerks to maintain high levels of customer satisfaction and support.
• Processed incoming and outgoing mail using USPS systems and equipment.
• Handled window transaction and distribution task and regular contact with Postal customers.
• Exercise protective care of a moderate size stock of accountable paper, a small building, and office equipment and supplies

• I managed a small and medium sized postal facility with distribution activity, rural route mail delivery and collections.
• Supervised daily operations of the Post Office team.
• Managed incoming and outgoing mail processing and distribution.
• Ensured compliance with USPS policies and procedures for service quality.

Same job information as the Supervisor of Distribution and Operations

• Supervised daily operations of bulk mail processing activities.
• Coordinated staff schedules to ensure optimal coverage and efficiency.
• Trained new employees on safety protocols and operational procedures.

• Sorted incoming shipments to ensure accurate distribution of products.
• Prepared items for dispatch using packing materials and equipment.
• Assisted in loading and unloading operations when needed in order to meet deadlines.
• Packaged products using appropriate materials in accordance with shipping regulations.
• Utilized hand-trucks, pallet jacks, for material handling purposes.
• Loaded and unloaded parcels and sacks from trucks.
• Keyed parcels to trucks for accurate delivery