Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeramy Stauffacher

Portland,OR

Summary

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

22
22
years of professional experience

Work History

Sales Associate

Arizona Biltmore Waldorf Astoria
Phoenix
03.2023 - Current
  • Generated $10,000+ in monthly sales through upselling and effective customer service techniques.
  • Developed strong product knowledge to assist customers in making informed purchasing decisions.
  • Highly proficient in operating POS systems and handling cash transactions accurately.
  • Collaborated with team members to create an inviting store atmosphere that enhanced customer experience.

Customer Service Agent

Alaska Airlines
Phoenix
05.2016 - Current
  • Delivered timely responses to customer inquiries and concerns, enhancing overall satisfaction.
  • Assisted customers with flight bookings and itinerary changes.
  • Coordinated with cross-functional teams to resolve issues, ensuring customer satisfaction and timely departures.
  • Managed high-stress situations with empathy and professionalism, maintaining customer trust and loyalty.
  • Monitored compliance with FAA regulations and company protocols

Sales Associate

Hotel del Coronado, Curio Collection by Hilton
Coronado, California
05.2024 - 11.2024
  • Cultivated retail expertise across diverse resort stores, including high-end clothing, jewelry, and home goods.
    Delivered exceptional customer service to enhance shopping experiences.
    Collaborated with colleagues from various stores to achieve common goals.
    Maintained organized and visually appealing product displays to attract customers.

Shift Supervisor

Starbucks
01.2004 - 12.2016
  • Led team of 15+ employees, efficiently coordinating daily tasks and ensuring smooth operations.
  • Trained new employees on job duties and safety procedures, enhancing customer service delivery.
  • Resolved customer complaints promptly, contributing to increased customer satisfaction.
  • Monitored inventory levels and ensured compliance with company policies to support operational efficiency.

Education

High School -

Eureka High School
Eureka
05-2004

Skills

  • Customer service
  • Communication
  • Attention to detail
  • Time management
  • Organization
  • Conflict resolution
  • Multitasking
  • Teamwork
  • Problem-solving
  • Adaptability

Timeline

Sales Associate

Hotel del Coronado, Curio Collection by Hilton
05.2024 - 11.2024

Sales Associate

Arizona Biltmore Waldorf Astoria
03.2023 - Current

Customer Service Agent

Alaska Airlines
05.2016 - Current

Shift Supervisor

Starbucks
01.2004 - 12.2016

High School -

Eureka High School
Jeramy Stauffacher