Jerdelvia Walker
Thomasville
Summary
Professional with a proven track record in classroom management and relationship building at Thomasville City Schools. Recognized for fostering student engagement and consistently enhancing learning environments. Adaptable and skilled in developing rapport with clients, driving sales success, and delivering exceptional service in fast-paced retail settings.
Overview
20
20
years of professional experience
Work History
Substitute Teacher
Thomasville City Schools
Thomasville, GA
08.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Assistant Manager
Kay Jewelers
Thomasville, GA
03.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Jewelry Consultant
Kay Jewelers
Thomasville, GA
11.2017 - Current
- Handled customer inquiries professionally, resolving issues promptly to uphold the brand''s reputation for outstanding service quality.
- Boosted sales revenue through effective upselling techniques and in-depth product knowledge.
- Assisted clients with selecting the perfect jewelry pieces for special occasions, such as weddings and anniversaries.
- Increased repeat business by developing rapport with clients and following up on past purchases to offer complementary products or services.
- Developed a loyal client base by consistently delivering exceptional service and maintaining strong relationships with customers.
Sales Associate
Belk
Thomasville, GA
06.2005 - 12.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Thomasville High School
Thomasville, GA06-2001
Skills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
Timeline
Substitute Teacher
Thomasville City Schools
08.2024 - Current
Assistant Manager
Kay Jewelers
03.2023 - Current
Jewelry Consultant
Kay Jewelers
11.2017 - Current
Sales Associate
Belk
06.2005 - 12.2017
High School Diploma -
Thomasville High School
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