Dynamic and results-driven professional with extensive experience in hospitality and operations, including a successful tenure at Holiday Inn Express. Proven expertise in training staff and enhancing guest relations, complemented by strong skills in cleaning and organization. Committed to maintaining high standards of health and safety compliance while fostering teamwork and collaboration.
Overview
2027
2027
years of professional experience
Work History
Cook
Bahama Bobs
Gulf Shores, AL
04.2025 - Current
Maintained cleanliness and organization of kitchen stations, adhering to health and safety regulations.
Assisted in inventory management, ensuring proper stock levels of ingredients and supplies.
Collaborated with team members to improve kitchen workflow and efficiency during peak hours.
Housekeeping Supervisor
Holiday Inn Express Hotel
Orange Beach
09.2023 - Current
Supervised housekeeping staff to ensure adherence to cleanliness standards and operational procedures.
Trained new employees on effective cleaning techniques and safety protocols.
Conducted inspections of guest rooms and public areas for quality assurance.
Managed inventory of cleaning supplies, ensuring timely replenishment and cost control.
Resolved guest complaints regarding housekeeping services promptly and professionally.
Coordinated with maintenance team to address facility issues impacting cleanliness and guest satisfaction.
Conducted regular room inspections to verify compliance with housekeeping standards.
Communicated repair needs to maintenance staff.
Worked with front desk to respond promptly to all guest requests.
Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Increased employee performance through effective supervision and training.
Help improve scores and guest relations.
Forklift Operator
Worner Turf
Bon Secour, AL
2021 - 2023
Operated forklifts safely to transport materials within fields .
Conducted routine inspections and maintenance on forklift equipment for optimal performance.
Loaded and unloaded trucks efficiently, ensuring timely delivery of turf products.
Collaborated with team members to maintain accurate inventory levels and organization.
Assisted in training new operators on safe handling and operational procedures.
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.