Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Problem Solver
Amazon Warehouse
Union City
08.2023 - 11.2024
Identified and analyzed complex problems to develop effective solutions.
Created detailed reports outlining problem solving techniques used in specific cases.
Provided technical advice on product issues, design specifications, and software upgrades.
Documented processes related to problem resolution and created training materials for new staff members.
Developed innovative strategies for resolving customer complaints and difficult situations.
Barista
Starbucks , Macy’s Lenox Mall
Atlanta, GA
12.2022 - 03.2023
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Operated cash registers to process customer payments.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Cashier
Mack ll , Hartsfield Airport
Atlanta, GA
11.2019 - 10.2022
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Picker Packer
Simos Solutions
Union City
06.2019 - 12.2019
Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
Verified accuracy of picked items by comparing them against pick list.
Publix Supermarket
Cashiers
Union City, GA
04.2018 - 02.2019
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Cashier
McDonald's Restaurant
Union City
06.2017 - 12.2017
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.