Driven and professional individual with extensive experience in personal injury case management. Proven ability to analyze financial data, negotiate settlements, and communicate effectively with clients and legal teams. Aiming to leverage expertise to enhance client satisfaction and case outcomes.
Overview
3
3
years of professional experience
Work History
Personal Injury Case Manager
Schuetze, McGaha, Turner & Ferris, PLLC
Las Vegas
06.2023 - Current
Managed personal injury case files efficiently and accurately.
Analyzed financial information related to damages incurred by clients.
Attended hearings, mediations, depositions, and other case-related meetings.
Maintained professionalism effectively in diffusing tense situations.
Resolved client inquiries and complaints requiring management-level escalation.
Coordinated communication between clients, attorneys, and insurance companies.
Reviewed medical records to assess claim validity and value.
Organized and maintained industry-specific case management software.
Organized and maintained accurate client files in accordance with state laws.
Evaluated settlement offers for fairness according to established criteria.
Prepared settlement packages which included releases of all claims against defendants.
Advised clients on potential risks associated with various courses of action or settlement agreements.
Negotiated settlements under the guidance of counsel.
Provided regular updates to clients regarding their case status.
Legal Assistant Intern
Nguyen Law Firm
Las Vegas
04.2023 - 05.2023
Supported attorneys by conducting legal research and preparing essential documents.
Drafted legal correspondence and documents, ensuring compliance with attorney guidelines.
Conducted research on legal issues using online databases and other sources.
Streamlined case file organization and maintained comprehensive office records for quick access.
Organized and maintained client files in both paper and electronic form.
Entered data into case management system software programs to track progress of cases.
Communicated with clients to gather information and schedule appointments.
Answered phones to provide information to callers or route calls to appropriate parties.
Greeted visitors upon arrival at office reception area and directed them accordingly.
Performed administrative tasks such as photocopying, scanning, faxing, mailing packages.
Education
Legal Assistant Diploma - Legal Assistant Training
Northwest Career College
Las Vegas, NV
05-2023
Skills
Case management
Legal research
Medical record review
Settlement negotiation
Claims assessment
Client relationship management
Client advisement
Conflict resolution
Task delegation
Computer skills
Accomplishments
Graduated with High Honors for achieving and maintaining a 4.0 GPA
Timeline
Personal Injury Case Manager
Schuetze, McGaha, Turner & Ferris, PLLC
06.2023 - Current
Legal Assistant Intern
Nguyen Law Firm
04.2023 - 05.2023
Legal Assistant Diploma - Legal Assistant Training