Jeremiah Lopez
Waxahachie,TX
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
1
1
year of professional experience
Work History
Store Associate
7 Eleven Store
Waxahachie, Tx
08.2025 - 03.2026
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization of store displays.
- Operated cash register and processed transactions efficiently.
- Monitored expiration dates and rotated stock regularly.
- Stocked shelves and replenished inventory as needed.
- Ensured compliance with safety and health regulations.
- Collaborated with team members to enhance customer service experience.
- Engaged in training sessions for new store procedures and policies.
- Ensured the cleanliness and tidiness of the store.
- Provided cash register operations and handled customer payments.
- Demonstrated excellent customer service skills at all times.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Assisted customers with product selection, pricing and availability.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Performed daily opening and closing procedures for store operation.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Operated scanning equipment for price checks and stock replenishment.
- Answered telephone to give callers store information and look up order details.
- Organized store displays to ensure maximum visibility of products.
- Answered incoming calls regarding product inquiries or orders.
- Assisted with loading and unloading deliveries from vendors.
- Answered questions about current promotions and resolved issues according to store policies.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Processed returns and exchanges according to company policy.
- Assigned duties such as restocking shelves or cleaning work areas to team members.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
- Wrapped and bagged purchases to help customers load merchandise into vehicles.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
- Followed loss prevention guidelines to deter theft.
- Solicited sales from customers by identifying product needs and locating merchandise.
- Reconciled daily sales transactions against cash registers totals.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
- Verified accuracy of promotional signs within store environment.
- Adhered to safety regulations when handling hazardous materials.
- Monitored employee performance to ensure adherence to company standards.
- Assisted customers with product selection based on their needs and preferences.
- Addressed customer questions and concerns regarding products and services.
- Maintained cleanliness and organization of store shelves and displays.
- Processed sales transactions accurately and efficiently at the cash register.
- Conducted price checks and updated pricing information as needed.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
Waxahachie High School
Waxahachie, Tx Skills
- Cash handling
- Stock management
- Customer service
- Sales support
- Inventory control
- Team collaboration
- Communication skills
- Time management
- Attention to detail
- Adaptability to change
- Promotion and discount strategies
- Physical stamina maintenance
- Sales target achievement
- Customer assistance
- Relationship building
Timeline
Store Associate
7 Eleven Store
08.2025 - 03.2026
Waxahachie High School