Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Sales and Leasing Consultant
Palm Coast Ford
05.2024 - Current
Developed strong client relationships through consistent communication and exceptional customer service.
Increased sales by offering advice on purchases and promoting additional products.
Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
Formulated or implemented sustainability campaign or marketing strategies.
Increased brand awareness by developing and executing strategic marketing plans.
Selling New & Preowned vehicles.
Great customer service
Sales and Leasing Consultant
Maserati Alfa Romeo Of Daytona
10.2022 - 05.2024
Selling New & Preowned luxury vehicles.
Matched customers with vehicles suiting individual needs, desires and means.
Negotiated on strategic pricing and obtained favorable deal terms.
Reviewed warm internet leads, qualified buyers and reached out to individuals regarding new and pre-owned vehicles.
Managed sales plan activities and product launches resulting in expanded revenues and branding.
Updated log sheets and followed up on customer leads.
Prospected new sales leads from directories, referrals and partners.
Used consultative sales approach to understand and meet customer needs.
Sales and Leasing Consultant
Palm Coast Ford
10.2021 - 10.2022
Selling New & Preowned vehicles.
Maintained strong and well-managed online presence to successfully market community.
Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
Used CRM software to record customer interactions and track general sales activities for review and follow-up.
Scheduled appointments with prospective customers in order to meet face-to-face, demonstrate features and discuss options.
Branded products through effective salesmanship and maintained long-term relationships with clients.
Enhanced client satisfaction by developing customized internet marketing strategies.
Increased brand awareness by developing and executing strategic marketing plans.
Increased customer loyalty through personalized interactions, building rapport with clients.
Tunnel Manager
SuperWash Express
05.2020 - 10.2021
Part of the detailing crew promoted to operate machinery.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Education
Associate of Science - Business Administration
Daytona State College
Daytona Beach, FL
06.2025
High School Diploma -
Flagler Palm Coast High School
06.2021
Skills
Customer Service
Communication
Knowledgeable
Problem Solving
Technology
Revenue Growth
Quantity Tracking
Delivery Schedules
Timeline
Sales and Leasing Consultant
Palm Coast Ford
05.2024 - Current
Sales and Leasing Consultant
Maserati Alfa Romeo Of Daytona
10.2022 - 05.2024
Sales and Leasing Consultant
Palm Coast Ford
10.2021 - 10.2022
Tunnel Manager
SuperWash Express
05.2020 - 10.2021
Associate of Science - Business Administration
Daytona State College
High School Diploma -
Flagler Palm Coast High School
Similar Profiles
Gabriel BertolaGabriel Bertola
Stormwater Inspector at City Of Palm CoastStormwater Inspector at City Of Palm Coast