Jeremiah Wilson
Spring
Summary
Results-driven assistant manager skilled in overseeing daily operations and staff scheduling. Experienced in training new employees and fostering a collaborative team environment, leading to improved customer service and operational efficiency.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Cinemark
Spring
04.2024 - Current
- Coordinated daily operations and staff scheduling for movie screenings to ensure seamless service.
- Supervised daily operations including scheduling shifts, assigning duties.
- Trained new employees on customer service protocols and company policies.
- Resolved guest inquiries and complaints to improve overall customer satisfaction.
- Oversaw inventory management and ensured timely restocking of concessions.
- Collaborated with team members to maintain a clean and welcoming environment.
- Ensured compliance with safety regulations in theater premises to maintain a secure environment.
- Participated in staff meetings to discuss operational improvements and strategies.
Education
Associate of Science - Biology
Lone Star College
Tomball, TXSkills
- Inventory management
- Staff management
- Recruiting and interviewing
- Staff training
- Performance evaluation
- Performance reviewing
- Sales monitoring
- Customer service
- Problem-solving
- Problem resolution
- Adaptability and flexibility
Timeline
Assistant Manager
Cinemark
04.2024 - Current
Associate of Science - Biology
Lone Star College