Results-driven store manager with a proven track record in customer service, problem-solving, and staff training. Committed to enhancing customer relations and driving operational efficiency.
Work History
Store Manager
11 Years 2 Months
Auto Zone | 06.2015 - Current
Directed daily store operations, ensuring optimal customer service and product availability.
Ensured a properly trained staff of 12 people or more.
Trained and mentored staff, creating a culture of teamwork and accountability.
Implemented inventory management processes to enhance stock accuracy and reduce shrinkage.
Analyzed sales trends to develop strategies for increasing revenue and improving profitability.
Store Manager
2 Years 5 Months
Burger King | 01.2013 - 06.2015
Supervised daily store operations, ensuring compliance with company policies and procedures.
Trained and mentored team members to enhance customer service and product knowledge.
Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
Analyzed sales data to drive merchandising decisions.
Education
High School Diploma
Littlerock High School | Littlerock
Skills
Store operations
Inventory management
Store opening and closing
Training and mentoring
Customer service
Client engagement
Multitasking and organization
Problem-solving
Interests
I like working with my hands and fixing things.
As a father to a 6 year old I enjoy teaching all the small little things sometimes are forgotten or taken for already known knowledge.