Jeremy Collings
Fortuna
Summary
Dynamic professional with a strong work ethic and integrity, experienced in customer service at H&S Energy and Napa Auto Parts. Proven ability to enhance customer satisfaction through effective communication and cash handling skills. Recognized for resolving issues efficiently while fostering trust and empathy within diverse communities as a former police officer.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Cashier
H&S Energy
06.2016 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Auto Parts Counterperson
Napa Auto Parts
08.2012 - 02.2013
- Increased customer satisfaction by providing prompt and accurate information on auto parts availability and compatibility.
- Established trust with customers through honest assessments of their vehicle problems and recommending appropriate solutions.
- Managed customer orders from initial inquiry through delivery, ensuring a seamless purchasing experience for clients.
- Handled returns and exchanges professionally, resolving issues efficiently while maintaining high customer satisfaction rates.
Police Officer
City of Fortuna
05.2003 - 02.2010
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Education
High School Diploma -
College of The Redwoods Police Acacdmy
Eureka, CA05-1994
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
Certification
- P.O.S.T Certified
Timeline
Cashier
H&S Energy
06.2016 - Current
Auto Parts Counterperson
Napa Auto Parts
08.2012 - 02.2013
Police Officer
City of Fortuna
05.2003 - 02.2010
High School Diploma -
College of The Redwoods Police Acacdmy
Similar Profiles
Tony KellyTony Kelly
Asset Inspector,pole Nailing at Energex ,Ergon Energy,Evo Energy, Essential EnergyAsset Inspector,pole Nailing at Energex ,Ergon Energy,Evo Energy, Essential Energy
Corey RickerCorey Ricker
Staffing and Security Liaison (GS-12/13 Level) at REDHORSE Corp, Department of Energy Contractor, Office of Energy Efficiency & Renewable EnergyStaffing and Security Liaison (GS-12/13 Level) at REDHORSE Corp, Department of Energy Contractor, Office of Energy Efficiency & Renewable Energy
Gökhan SolakGökhan Solak
Senior Drilling & Completion Supervisor at Park Place Energy / Trillion EnergySenior Drilling & Completion Supervisor at Park Place Energy / Trillion Energy
Graciela GuerreroGraciela Guerrero
Assistant Leader's Clerk at Pacific Gas & ElectricAssistant Leader's Clerk at Pacific Gas & Electric
Joshua SpearJoshua Spear
Laborer at Collins Sheet MetalLaborer at Collins Sheet Metal