Jeremy Eichin
Manor,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Server
Estancia
04.2023 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
Dolce Vita Italian Restaurant
09.2022 - 02.2023
- Served food and beverages to patrons and immediately remedied issues with orders.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Operated POS terminals to input orders, split bills and calculate totals.
Clerk
QuikTrip
07.2021 - 09.2022
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Maintained work area and kept cash drawer organized.
Restaurant Busser
Outback Steakhouse
09.2019 - 03.2020
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Cleared tables to maintain high turnover rate and minimize wait times.
Education
Associate of Business Administration -
Tri-County Technical College
Pendleton, SCHigh School Diploma -
Carolina Forest High School
Myrtle Beach, SC05.2020
Skills
- Point of Sale (POS) System Operations
- Service Oriented
- Workflow Coordination
- Cleaning and Sanitizing
- Transactions and Cash Handling
- Specials Promotion and Upselling
- Bathroom Servicing
- Customer Service and Rapport
- Cool Under Pressure
- Relationship Building
- Effective Customer Upselling
- Order Accuracy
Timeline
Server
Estancia
04.2023 - 07.2023
Server
Dolce Vita Italian Restaurant
09.2022 - 02.2023
Clerk
QuikTrip
07.2021 - 09.2022
Restaurant Busser
Outback Steakhouse
09.2019 - 03.2020
Associate of Business Administration -
Tri-County Technical College
High School Diploma -
Carolina Forest High School
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