Jeremy Gilmore
Gilbert,AZ
Summary
Dedicated Account Manager successful at handling high account volumes and tough customers. History of working hard to achieve and exceed expectations. Expert salesperson and team leader.
Overview
14
14
years of professional experience
Work History
Account Executive
Cox Business
Phoenix, AZ
05.2022 - Current
- Calling existing small to medium business customers to renew contracts and generate new sales opportunities.
- Developing strategic account plans for maintaining and growing Cox Business's revenue without an existing account.
- Maintaining client satisfaction throughout the sales cycle.
- Awarded multiple months, number 1 in call sediment score for maintaining good outbound call flow and building rapport with customers, and truly understanding and uncovering their needs and wants.
Store Manager
AT&T Mobility Bluelink LLC
San Tan Valley, AZ
04.2021 - 12.2022
- Responsible for daily store operation, inventory and sales of an Authorized Retail store.
- Coach, mentor, train and develop a team of sales advocates to achieve and exceed preset store goals.
- Recruit, train and coach new sales advocates.
- Create a positive experience for all customers in store situations ranging from payments and sales inquires.
Intergraded Account Manager
AT&T
East Valley
12.2020 - 04.2021
- Increased revenue by cultivating and securing new accounts while providing value-added services to existing clients.
- Grew customer base by identifying needs for relevant product solutions to fit client budgets and schedules.
- Improved profitability by developing pipeline using multiple sales penetration strategies.
- Maintained strong understanding of competitors mission, offerings and presence in assigned territory.
Assistant Store Manager
Verizon Wireless Authorized Retailer
Avon, OH
01.2011 - 08.2019
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Recruited and hired individuals demonstrating passion, dedication and added value to team.
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Encouraged professional growth and talent development in associates to increase performance in all areas.
Education
Bachelor of Science - Exercise Science
International Sports Science Association
Carpinteria, CA05.2015
Associate in Small Business Management -
Tri-C
Ohio05.2012
Skills
- Excellent communication skills
- Goal-oriented
- Strategic Planning
- Coordinating paperwork
- Upsell opportunities
- Employee mentoring
Oct.2022 110% Overall Attainment
AT&T awarded top store manager in Oct. 2022 with the highest attainment in the district.
Timeline
Account Executive
Cox Business
05.2022 - Current
Store Manager
AT&T Mobility Bluelink LLC
04.2021 - 12.2022
Intergraded Account Manager
AT&T
12.2020 - 04.2021
Assistant Store Manager
Verizon Wireless Authorized Retailer
01.2011 - 08.2019
Bachelor of Science - Exercise Science
International Sports Science Association
Associate in Small Business Management -
Tri-C
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