Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jeremy Gonzalez

Spring,TX

Summary

Dynamic Shift Lead Manager at McDonald's Restaurant with a proven track record in employee training and safety compliance. Expert in motivating teams and enhancing customer satisfaction through effective policy enforcement and operational improvements. Skilled in cash handling and adept at resolving customer complaints, ensuring a positive dining experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Lead Manager

McDonald's Restaurant
122 E Richey Rd
07.2023 - Current
  • Facilitated training sessions for new team members on operational procedures and safety protocols.
  • Oversaw inventory management to maintain optimal stock levels for daily operations.
  • Facilitated shift management by coordinating tasks among team members to enhance operational efficiency.
  • Monitored and enforced compliance with health and safety regulations throughout daily operations.
  • Optimized customer service interactions to elevate guest satisfaction.
  • Executed regular inspections of work areas to ensure cleanliness and organization.
  • Guided new employees in understanding company procedures and policies to enhance daily task execution.

Education

No Degree -

Andy High School

Skills

  • Team motivation
  • Workplace safety
  • Employee training
  • Policy enforcement
  • Cash handling
  • Handling customer complaints
  • Safety compliance
  • Reporting and documenting
  • Shift leadership
  • Shift checklists

Certification

Food sever handles

Languages

English
Full Professional

Timeline

Shift Lead Manager

McDonald's Restaurant
07.2023 - Current

No Degree -

Andy High School
Jeremy Gonzalez