Jeremy Jacques
Dover,New Hampshire
Summary
Experienced Manager with over 7 years of experience in management and extensive education and training in the field. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Overview
5
5
years of professional experience
Work History
Assistant Kitchen Manager
Uno Pizzeria & Grill
Dover, NH
02.2010 - 07.2012
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Oversaw grill, stove and oven and cleaned all equipment in proper manner after every shift.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Controlled food costs and managed inventory.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Monitored food preparation, production and plating for quality control.
General Manager
Global Management Solutions Inc.
Dover, NH
03.2007 - 10.2009
- Applied performance data to evaluate and improve operations, targeted to current business conditions and forecasted needs.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Worked with support teams to resolve issues with product, service or accounting areas.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Directed personnel and teams to deliver exceptional client experiences.
- Worked directly with Mall Management department to brainstorm, discuss strategy and mitigate issues/concerns.
- Enhanced operational success through effective staffing, training, and well-timed customer service.
Education
Bachelor of Science - Business Administration
2016
- Graduated Summa Cum Laude _ Highest Latin Honors
- Member of National Society of Delta Mu Delta: Business Honors Society
- Member of NSCS National Society of Collegiate Scholars
Master of Science - MBA: IT Management
2019
- Graduated with 4.0 GPA
Certification - Accounting
2016
Skills
- Human resources management
- Recruitment
- Business development
- Efficient multi-tasker
- Exceptional interpersonal communication
- Budgeting
- Customer service-oriented
- Staff training/development
- Consistently meet goals
- Verbal and written communication
- Employee scheduling
- Operations management
- Project development
- Conflict resolution
Additional Information
Confident and experienced manager with over 7 years combined managerial experience and educational background.
Financial experience in accounting, corporate finance, budgeting, payroll, and financial planning
Experience in Information Technology field
Fluent in most Microsoft Productivity software including Word, Excel, PowerPoint, Project, Visio, and Access.
Able to learn new software and applications efficiently.
Timeline
Assistant Kitchen Manager - Uno Pizzeria & Grill
02.2010 - 07.2012
General Manager - Global Management Solutions Inc.
03.2007 - 10.2009
Southern New Hampshire University - Bachelor of Science, Business Administration
Southern New Hampshire University - Master of Science, MBA: IT Management
Southern New Hampshire University - Certification, Accounting
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