Jeremy Rivera
Fort Pierce,FL
Summary
Reliable professional offering an extensive career promoting positive customer experiences. Sharp Eligibility Specialist boasting expertise in managing and eligibility information for members and groups.
Overview
5
5
years of professional experience
Work History
Tire Technician
Gomera los Vasnes
07.2023 - 04.2024
- Inspected Tires for defects and wear, measured thread depth and determined need for replacement
- Aligned vehicle wheels according to manufacturer specifications
- Adhered to all safety procedures when operating equipment such as lifts and hoists
- Assisted customers in selecting appropriate types of tires based on their driving needs
Eligibility Specialist
Maximus Call Center
02.2021 - 03.2023
- Performed careful reviews of applicant date to ascertain compliance with eligibility criteria for low-cost health insurance
- Explained eligibility details and affordability options to patients with kindness and respect
- Cultivate effective fact-checking and research documents from daily reviews of program eligibility requirements
- Provided excellent Service and attention to customers when on the phone
Jewelry Repair Technician
M&G JEWELERS
02.2019 - 10.2021
- Evaluating and Examining: Assess jewelry pieces for damages or defects
- Repairing: Fix broken jewelry, reset stones, replace broken parts, and solder pieces together
- Resizing: Adjust the size of rings and other jewelry items
- Polishing and Cleaning: Restore the original luster of jewelry
Education
High School Diploma -
Antilles Educational College
07-2019
Skills
- Application Assessment
- Telephone etiquette
- Record Keeping
- Bilingual
- Customer Service
- Data Entry
- Inbound and Outbound Calls
- HIPAA
Timeline
Tire Technician
Gomera los Vasnes
07.2023 - 04.2024
Eligibility Specialist
Maximus Call Center
02.2021 - 03.2023
Jewelry Repair Technician
M&G JEWELERS
02.2019 - 10.2021
High School Diploma -
Antilles Educational College
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