Reliable and highly motivated individual with a professional disposition. Top notch work and customer
service ethics. Able to handle a number of work place responsibilities with accuracy and efficiency. Extensive
experience in various types of physical labor. Strong time management and prioritization skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Debt Collection Specialist
Acceptance Now
Pawtucket, RI
01.2014 - 10.2017
Decreased delinquency rates through consistent follow-ups, negotiation skills, and timely resolution of disputes.
Promoted a positive work environment through teamwork, collaboration, and ongoing training for fellow collection specialists.
Enhanced client satisfaction by providing detailed reports on collection progress and debtor status updates.
Improved cash flow for clients by successfully collecting overdue payments and reducing accounts receivable aging.
Monitored accounts for compliance with established payment plans and flagged those in violation.
Processed payments and applied to customer balances.
Managed legal invoice processing for litigation by foreclosure attorneys.
Maintained high volume of calls to meet demands of busy group.
Laborer Worker
A Barber Enviromental Excavations
Coventry, RI
07.2017 - 08.2018
Checked to make sure that all trenches were excavated to correct depth.
Performed equipment inspections before and after each shift, turning in equipment logs to company standards.
Drove construction equipment to excavate and grade land on road beds.
Notified the froman to escalate issues needing further investigation or study.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Maintained excellent attendance record, consistently arriving to work on time.
Drove F-550 dump trucks per DOT laws and standards
Hauled fills and contaminated materials per job sites
Towed, loaded and unloaded heavy machinery per job site any where from mini excavators to skidsteers.
Minor training in operations of heavy machinery up to and including skid steeres, mini excavators, forklifts, jack hammers, dump trucks.
Driver/laborer
Mass Movement Inc.
Foxborough, MA
08.2018 - 10.2018
Answered, scheduled and responded to reservation calls at specific times and locations.
Upheld high standards of professionalism and discretion when working with high-value clients.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Updated personal logs and business tracking documents accurately and according to schedule requirements.
Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
Checked in with dispatch service and updated with current location.
Security Officer
RIBI Security
Warwick, RI
03.2019 - 02.2020
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Warned offenders about rule infractions and violations and verbally evicted violators from premises.
Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
Conducted hourly patrols of key areas to spot and control security concerns.
Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
Maintenance Technician
Riverview Health and Rehab
Coventry, RI
02.2020 - 12.2021
Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
Reviewed technical documentation to complete equipment maintenance and repair.
Finalized work on building systems by completing basic carpentry and other finish work.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Truck Driver
DIGREGORIO
North Smithfield, RI
03.2022 - 07.2022
Operated with safety and skill to avoid accidents and delays.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Maintained daily, legible DOT log book and submitted corresponding documents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Drove multiple rock quarry vehicles including the komatsu HD325 and the CATAPILLER 745
Debt Collection Specialist at Mohammed Saeed Al-Ghamdi Cement Products FactoryDebt Collection Specialist at Mohammed Saeed Al-Ghamdi Cement Products Factory