Martin County Veterans Council Award for Performance Above & Beyond the Call of Duty
Jeremy Summers
West Palm Beach,FL
Summary
Accomplished Regional Vice President with a focus on operational excellence and cost reduction. Known for developing talent acquisition strategies and delivering exceptional customer service, driving sustainable business growth.
Overview
23
23
years of professional experience
Work History
Regional Vice President of Operations
Vigilant-Protection Services
Stuart FL
08.2024 - Current
Developed and implemented regional operations strategy that improved service delivery and operational efficiency across multiple locations.
Developed training programs for management staff, fostering leadership skills and promoting employee engagement.
Collaborated with stakeholders to align operational goals with organizational objectives, ensuring cohesive growth strategies.
Developed talent acquisition strategies to attract top-tier candidates, resulting in a high-performing workforce.
Managed territory P&L responsibilities, consistently meeting or exceeding financial targets each fiscal year.
Reduced overhead costs through strategic management of resources and budget allocations.
Delivered exceptional customer service by proactively addressing client needs and resolving issues promptly.
Negotiated favorable contracts with vendors, securing advantageous pricing while maintaining quality standards.
Created a collaborative work environment that promoted open communication among team members.
Fostered strong relationships with key stakeholders for improved collaboration and decision making.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Set clear goals to monitor targets and offered real-time input on performance and motivation.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Police Corporal/FTO
City of Riviera Beach Police Department
Riviera Beach, FL
08.2006 - 06.2024
Conducted thorough investigations of criminal incidents, gathering evidence and interviewing witnesses.
Supervised patrol operations to ensure community safety and compliance with regulations.
Collaborated with community organizations to foster positive relationships between law enforcement and residents.
Evaluated officer performance through regular assessments, providing constructive feedback for professional growth.
Liaised with local, state, and federal regulatory agencies to streamline investigation completion.
Verified and authenticated validity and admissibility of evidence and preserved its integrity for court hearings while testifying under oath in administrative hearings and criminal court cases.
Reduced crime rates by identifying trends, analyzing data, and implementing targeted enforcement strategies.
Maintained up-to-date knowledge on laws regulations which heightened effectiveness in enforcing them within jurisdiction.
Trained junior officers on department procedures, policies, and best practices, resulting in a more effective workforce.
Completed investigations successfully by handling subject, target and witness interviews to verify and corroborate facts.
Answered emergency calls for help from citizens and business owners.
Police Officer, Corporal
Pahokee Police Department
Pahokee FL
05.2003 - 06.2006
Conducted thorough investigations of criminal activity, ensuring adherence to legal protocols and departmental policies.
Mentored junior officers in procedural compliance and effective communication techniques during high-pressure situations.
Implemented training programs focusing on conflict resolution and crisis management for new recruits.
Collaborated with community organizations to enhance public safety initiatives and foster positive relationships.
Evaluated officer performance through regular assessments, providing constructive feedback to promote professional growth.
Investigated crimes thoroughly, collecting evidence and interviewing witnesses to solve cases effectively.
Assisted in training new recruits, providing guidance on proper procedures and fostering professional growth among colleagues.
Managed crowd control during large events, ensuring public safety while minimizing disruptions to attendees'' experiences.
Education
Bachelor of Science - Minor In Criminal Justice Management
Union Institute & Univserity
Cincinnati, OH
Skills
Staff training and development
Operational excellence
Organizational development
Logistics management
Corporate communications
Safety management
Operations management
Process improvements
Cost analysis and savings
Teamwork
Customer service
Problem-solving
Time management
Attention to detail
Multitasking
Reliability
Excellent communication
Organizational skills
Timeline
Regional Vice President of Operations
Vigilant-Protection Services
08.2024 - Current
Police Corporal/FTO
City of Riviera Beach Police Department
08.2006 - 06.2024
Police Officer, Corporal
Pahokee Police Department
05.2003 - 06.2006
Bachelor of Science - Minor In Criminal Justice Management
Union Institute & Univserity
Martin County Veterans Council Award for Performance Above & Beyond the Call of Duty
Investigated the death of a veteran and organized a military burial for the decedent.