Summary
Overview
Work History
Education
Skills
Timeline
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Jeremy Walker

Grand Prairie,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Amazon
03.2023 - 10.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Customer Support Representative

CVS Pharmacy Health
01.2022 - 09.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Resolved customer complaints by distinguishing, prioritizing and reporting technical issues.
  • Connected with customers to address questions and resolve issues through phone and email.

Education

High School Diploma -

Duncanville High School
Duncanville, TX
12.2022

Skills

  • Clerical Support
  • Social Perceptiveness
  • Cultural Awareness
  • Attention to Detail
  • Multitasking Abilities

Timeline

Customer Service Representative

Amazon
03.2023 - 10.2023

Customer Support Representative

CVS Pharmacy Health
01.2022 - 09.2022

High School Diploma -

Duncanville High School

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Jeremy Walker