Results-driven retail operations executive with over 9 years in high-volume environments exceeding $150M. Skilled in enhancing operational standards, developing leadership pipelines, and implementing enterprise strategies. Focused on aligning corporate vision with market-level outcomes through collaboration with district and regional leadership, P&L management, and driving organizational growth.
Work History
Store Lead
10 Years 6 Months
Walmart Inc. | 02.2016 - Current
Strategic P&L Leadership: Accountable for a $150M annual budget; consistently met or exceeded profitability targets through rigorous expense management and labor optimization.
Acted as District Manager during interim periods, providing operational oversight, strategic guidance, and performance coaching to multiple store locations.
DM-Led Strategic Initiatives: Partnered with District Manager on high-impact projects, including market-wide inventory audits and operational turnarounds, achieving consistent KPI improvements across the district.
Community Outreach Leadership: Spearheaded community engagement programs, built partnerships with local organizations, and drove corporate social responsibility initiatives to enhance brand reputation and customer loyalty.
Regional & District Strategy: Collaborated with District and Regional leadership to analyze market-wide KPIs, identified performance gaps, and executed corrective action plans ensuring regional alignment.
Community Outreach Leadership: Spearheaded local community engagement programs, building strategic partnerships with local organizations and driving corporate social responsibility initiatives to enhance brand reputation and customer loyalty.
Sales Professional
10 Months
New York Life | 04.2015 - 02.2016
Developed customized financial solutions for diverse clients, leveraging needs-based analysis to enhance sales outcomes.
Built and maintained strong client pipeline through strategic prospecting and relationship management, fostering enduring client relationships.
Developed and maintained relationships with clients to enhance customer satisfaction and retention.
Executed sales strategies to achieve revenue targets and expand market presence.
Analyzed client needs to provide tailored financial solutions, improving overall service delivery.
Reached performance objectives
Increased market shares by effectively implementing new sales systems.
Supervised 25+ in-house and multi-state remote personnel to improve productivity and decrease workflow gaps.
Warehouse Supervisor
2 Years 2 Months
Litespeed Electric | 05.2010 - 07.2012
Directed daily logistics and inventory operations, streamlining scheduling and resource allocation to enhance workflow efficiency.
Ensured safety compliance and operational integrity throughout facility operations.
Supervised daily warehouse operations ensuring compliance with safety protocols and efficiency standards.
Trained and mentored staff on inventory management systems and best practices for material handling.
Implemented process improvements resulting in reduced order fulfillment times and increased workflow efficiency.
Handled day-to-day shipping and receiving overseeing more than 300+ packages per day.
Education
Bachelor of Science - Business Management and Accounting
Purdue Global | Remote | 05.2027
In Progress
Dean's List
Honor Roll
Associate Degree - Business
East Georgia State College | Statesboro, GA | 05.2012
Dean's List
Honor Roll
Completed professional development in Bussiness management
Skills
P&L management
Budgeting and financial management
KPI tracking
Inventory management
Loss prevention strategies
Retail marketing
Training programs
Talent development
Team development
Performance reviews
Recruiting and hiring
Operational reporting
Community engagement
Policy development
Retail sales tactics
Timeline
Store Lead
Walmart Inc.
02.2016 - CurrentRead More
Sales Professional
New York Life
04.2015 - 02.2016Read More
Warehouse Supervisor
Litespeed Electric
05.2010 - 07.2012Read More
Purdue Global
Bachelor of Science from Business Management and Accounting