Summary
Overview
Work History
Education
Skills
Timeline
SalesManager
Jeretta Johnson-Reed

Jeretta Johnson-Reed

Bossier City,LA

Summary

Highly engaged, organized, and dedicated professional with a strong ability in supply management, production, and computer efficiency. Thrives in a team-oriented setting and excels in communication, customer service, and organizational skills. Proficient in reporting, information analysis, phone, and clerical tasks. Enthusiastic and knowledgeable in filing and verifying insurance claims. Seeking a position with a dynamic company to leverage skills, commitment, and service in a fast-paced environment. Known for driving overall improvement and development within the department and achieving excellent customer satisfaction.

Overview

16
16
years of professional experience

Work History

Certified Pharmacy Technician

Healthcare Pharmacy
Shreveport, Louisiana
04.2024 - Current
  • Assist pharmacist to ensure accuracy in filling prescriptions
  • Helps health care providers and patients by greeting them in person and by phone, answering questions and requests, referring inquiries to the pharmacist
  • Communicate accurately with third parties while handling insurance matters
  • Express clear thoughts to customers to ensure safety and avoid possible dangers
  • Maintains friendly and customer service oriented attitude
  • Maintains sanitary and safe working and shopping environment according to company policies
  • Complies with pharmacy policies, procedures and protocol
  • Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory, anticipating medications and supplies, placing and expediting orders, verifying receipt, removing outdated drugs.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Certified Pharmacy Technician

Brookshires/Walgreens
Bossier city, Louisiana
10.2008 - 04.2024
  • First point of contact for customer interaction regarding customer concerns
  • Maintains positive interactions with customers for timely resolutions of issues
  • Responds to incoming customer questions and emails regarding department issues
  • Independently resolving software issues
  • Guide users through diagnostic and troubleshooting processes.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.

Pharmacy Technician

Cornerstone Hospital
09.2012 - 02.2016
  • Assist pharmacist is preparing, dispensing, reconciling and charging of all medications to the nursing units and treatment areas serviced by the pharmacy department
  • Maintain an adequate drug supply and inventory
  • Load and monitor Pyxis machines during operation
  • Maintain pharmacy inventory by checking pharmaceutical stock to determine inventory level, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, removing outdated drugs.

Education

Certificate - Pharmacy

Ayers Career College
Shreveport, LA
02.2009

Diploma -

C.E. Byrd High School
Shreveport, LA
05.2001

Skills

  • Account Management
  • Customer Service
  • Teamwork and Collaboration
  • Client Relations

Timeline

Certified Pharmacy Technician

Healthcare Pharmacy
04.2024 - Current

Pharmacy Technician

Cornerstone Hospital
09.2012 - 02.2016

Certified Pharmacy Technician

Brookshires/Walgreens
10.2008 - 04.2024

Certificate - Pharmacy

Ayers Career College

Diploma -

C.E. Byrd High School

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Jeretta Johnson-Reed