Jeremy And Jeri Yow
Coldwater,MS
Summary
Dynamic professional with a proven track record in guest relations management and campground maintenance, honed at MWR NAS and through diverse roles including a retired US Army veteran and secondary math teacher. Excelled in building strong relationships and maintaining high standards of service. Skilled in conflict resolution and environmental awareness, consistently enhancing guest experiences and operational efficiency.
Overview
7
7
years of professional experience
Work History
Camp Host
MWR NAS
07.2024 - Current
- Enforced campground rules consistently, promoting a harmonious atmosphere among guests.
- Maintained a clean and organized campsite, ensuring a safe and enjoyable environment for all guests.
- Enhanced camper experience by providing exceptional customer service and addressing individual needs.
- Facilitated efficient communication between camp host team members for seamless workflow during busy periods.
- Provided timely assistance to campers in need, resolving issues and maintaining positive relationships.
- Developed strong rapport with campers through friendly interactions and genuine interest in their experiences.
- Documented incidents or concerns involving guests or facilities, providing detailed reports to management as needed.
- Conducted regular site inspections, identifying potential hazards or areas needing improvement.
Retired Secondary Math Teacher (Jeri)
Rankin County School District
08.2018 - 05.2024
- Dealt with inappropriate behavior quickly and effectively to maintain calm learning environment.
- Maintained open and productive communication with teaching staff, administration, students and parents.
- Changed lesson plans and learning approach frequently to keep students engaged.
- Learned student names quickly and maintained positive and friendly learning atmosphere.
Retired US Army (Jeremy)
US Army
01.2018 - 05.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Arts - Homeland Security
American Military University (Jeremy)
Charles Town, WV02.2016
Bachelor of Science - Secondary Math Education
Mississippi State University (Jeri)
Starkville, MS05.1993
Skills
- Customer Service
- Guest Services
- Relationship Building
- Campground maintenance
- Guest Relations Management
- Strong Work Ethic
- Groundskeeping
- Conflict Resolution
- Environmental awareness
- Outdoor Skills
Timeline
Camp Host
MWR NAS
07.2024 - Current
Retired Secondary Math Teacher (Jeri)
Rankin County School District
08.2018 - 05.2024
Retired US Army (Jeremy)
US Army
01.2018 - 05.2022
Bachelor of Arts - Homeland Security
American Military University (Jeremy)
Bachelor of Science - Secondary Math Education
Mississippi State University (Jeri)
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