Jerilyn Bolanos
Byhalia,MS
Summary
Team Lead with a proven track record at William Sonoma Warehouse, excelling in leadership and process improvement. Skilled in coaching, I enhanced productivity and accuracy through effective inventory management and quality checks. I have key skills in leadership and problem-solving, eager to learn and grow in team-oriented environment. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals. Offering warm and friendly disposition ideal for fostering welcoming atmosphere in customer-centric environment, with strong desire to develop and grow.
Overview
2
2
years of professional experience
Work History
Team Lead
William Sonoma Warehouse
Olive Branch, MS
09.2025 - 12.2025
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained new team members on warehouse processes and equipment usage for optimal performance.
- Coordinated inventory management, utilizing tracking systems to maintain stock accuracy.
- Implemented process improvements that enhanced productivity and reduced operational delays.
- Facilitated communication between departments to streamline logistics and enhance collaboration.
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Worked different stations to provide optimal coverage and meet production goals.
- Lead about 50 team members and trained them to check the quality of the products so they could be ready for transport
FOH Team Member
Chik-Fil-A
Olive Branch, MS
05.2024 - 08.2025
- Delivered exceptional customer service in fast-paced environment to enhance guest satisfaction.
- Supported inventory management by restocking supplies and monitoring product freshness to minimize waste.
- Handled customer inquiries and resolved complaints promptly, fostering positive customer relations
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
- Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
- Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
FOH Team Member
McCalisters Deli
Olive Branch, MS
02.2024 - 04.2024
- Delivered exceptional customer service in high-volume environments, enhancing guest satisfaction.
- Operated cash register efficiently, ensuring accurate transactions and timely service.
- Maintained cleanliness and organization of dining area, contributing to positive guest experiences.
- Greeted customers and answered inquiries regarding menu items and specials.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Education
High School Diploma -
Center Hill High School
13250 Kirk Road, Olive Branch, MS2026
Skills
Attention to detail
Conflict resolution
Customer focus
Coaching and mentoring
Equipment maintenance
Leadership
Multitasking Abilities
Timeline
Team Lead
William Sonoma Warehouse
09.2025 - 12.2025
FOH Team Member
Chik-Fil-A
05.2024 - 08.2025
FOH Team Member
McCalisters Deli
02.2024 - 04.2024
High School Diploma -
Center Hill High School