Jeri (Sonni) Holley
Landrum,SC
Summary
Dynamic Administrative Assistant II with a proven track record at the South Carolina Department of Health, excelling in customer service and office administration. Skilled in database entry and appointment scheduling, I foster professional relationships while ensuring confidentiality and accuracy in document control. A strong problem solver, I enhance team communication and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant II
South Carolina Department of Health
Greenville, SC
05.2022 - 01.2026
- Provided exceptional customer service to clients, addressing inquiries effectively and efficiently.
- Collaborated with team members to improve communication strategies within the department.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Meet, interview and assist public health clients and Immunization clients with check in and check outs on-site.
- Process self-pay or insurance payments, complete Self-pay remittance and generate receipts as needed.
- Print daily financial report and reconcile funds with cash drawer.
- Scan check in documents and checkout documents into EHR/Cerner
- Prepare and transfer patient shot records through Simon portal.
- Review other team members weekly folder for errors.
- Schedule, or reschedule patients for Immunization and public health appointments,
- Assist with voice mail log and in coming calls to help clients with their concerns.
- Call patients from list supervisor sent, that have issues with scheduling appointments and resolve the issue by making appointments as needed.
- Enter completed documents into application Extender.
- Assist with various projects as assigned.
Education
High School Diploma -
Abraham Lincoln HS
Brooklyn, NYNo Degree - Liberal Arts
Kingsborough Community College
Brooklyn, NYNo Degree - Computer Science
Uiversity of Alaska At Kodiak
Kodiak, AKSkills
- Customer service
- Office administration
- Administrative support
- Microsoft Word
- Microsoft Excel
- Critical thinking
- Strong problem solver
- Confidential document control
- Professional and mature
- Database entry
- Appointment scheduling
Certification
- Adult and Pediatric First Aid/CPR/AED, South Carolina Department of Health 8/19/2025-8/19/2027
- National Council for Wellbeing Mental Health First Aid USA 5/16/2025-5/16/2028
- South Carolina Immunization Certificate Training 7/11/2025-7/20/2026
Timeline
Administrative Assistant II
South Carolina Department of Health
05.2022 - 01.2026
High School Diploma -
Abraham Lincoln HS
No Degree - Liberal Arts
Kingsborough Community College
No Degree - Computer Science
Uiversity of Alaska At Kodiak