Summary
Overview
Work History
Education
Skills
Timeline
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JERMAINE J JOHNSON

Chicago,IL

Summary

Skilled security guard offering over 2 years of experience in security. Highly experienced in deescalating conflicts and controlling behaviors. Background includes monitoring entrances, facility Vigilant security professional experienced in working independently to uphold tight security for Howl at the Moon facilities. Proficient in detecting and investigating violations, working with law enforcement agencies and rendering aid to distressed individuals. Fluent in English with basic understanding.

Overview

12
12
years of professional experience

Work History

Door Host

One Off Hospitality
06.2022 - Current
  • Answered phone calls to take orders, give information and document reservations.
  • Ensured compliance with local laws and regulations related to alcohol consumption, identification checks, and safety protocols.
  • Demonstrated versatility and adaptability by adjusting to changes in venue policies or procedures with ease.
  • Enhanced guest experience by providing a warm welcome and efficient check-in process.

Security Guard

Howl at the Moon
07.2017 - 06.2019
  • Helped and made sure guest were comfortable, checked IDs to make sure no one underage was to not get in
  • Walked the floor to check if anything suspicious was going on
  • If too intoxicated made sure customers left the bar and closed their tab in a calm manner

Sales Associate

Chicago Cubs Clubhouse
06.2016 - 07.2017
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
  • Maintained organized, presentable merchandise to drive continuous sales
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Maintained records related to sales, returns and inventory availability

Entertainment Usher

Soaring Eagle Casino & Resort
05.2013 - 11.2013
  • Guided customers to their assigned seats and also made sure they were in the correct section as their tickets stated
  • Made sure customers did not get close to bother the artist performing
  • Handled crowds so that everyone left in an orderly fashion

Education

Highschool Dimploma - Science

Orr academy Highschool
Chicago, IL

Business Management -

Mid Michigan Community College
Harrison, MI
08.2013

Skills

  • Emergency awareness
  • Work ethic
  • Surveillance
  • Communication skills
  • Emergency response
  • Attention to detail
  • English fluency
  • Microsoft Office
  • Verbal and written communication
  • Customer service

Timeline

Door Host

One Off Hospitality
06.2022 - Current

Security Guard

Howl at the Moon
07.2017 - 06.2019

Sales Associate

Chicago Cubs Clubhouse
06.2016 - 07.2017

Entertainment Usher

Soaring Eagle Casino & Resort
05.2013 - 11.2013

Business Management -

Mid Michigan Community College

Highschool Dimploma - Science

Orr academy Highschool

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JERMAINE J JOHNSON