Jermaine Ragin

Ft. Riley,KS

Summary

Results-oriented professional offering extensive background paired with significant achievements. Polished in developing and implementing QA protocols and leading and motivating large team in time sensitive and demanding environment. Proficient in QuickBooks and NetSuite.

Overview

years of professional experience

Certification

Work History

Operations Manager

United States Army

01.2005 - Current

Led operations for a transportation and logistics company supporting138+ personnel
Oversaw health, welfare, readiness, and training of team members, and ensured optimal performance in mission-critical environments
Directed the maintenance and accountability of45+ vehicles and equipment valued at $45M+ and ensured100% operational readiness and zero equipment losses
Improved company readiness from30% to90%+; managed and implemented a comprehensive deployment discipline program
Increased licensed vehicle operators from20% to80% within four months; developed and managed a driver's training program
Enhanced company medical readiness from83% to90%; enforced robust medical check procedures, which contributed to the CEO’s 'People First' priority
Led the field feeding operations certification for42 personnel; ensured seamless support for a Combat Aviation Brigade rotation
Various Locations

Highway Operations Manager

Managed the movement of personnel, equipment, and retrograde material across a large installation, ensuring safety and operational compliance
Developed and implemented a new transportation standard operating procedure (SOP); improved transportation request processing time by50%
Coordinated the safe movement of $165M+ worth of assets, with zero loss, for a Joint Readiness Training Center (JRTC) rotation
Managed the transportation of495 containers and multiple vehicles during high-priority deployments, which exceeded delivery targets by10%
Improved team readiness by delivering targeted mentorship and training; resulted in80% of subordinates advancing in their careers
Boosted team morale and effectiveness through leadership development and consistent engagement, which increased team productivity by15%

Unit Supervisor

Led and supervised36 personnel in all transportation and logistical functions for a high-tempo truck company
Ensured safety, efficiency, and adherence to mission standards
Spearheaded vehicle maintenance programs; improved operational readiness rates from70% to90% within six months
Supported Afghan evacuees by distributing85K liters of water and30K cases of meals; ensured timely and accurate logistics
Led the safe execution of100,000 miles of convoy operations with zero incidents, transporting over541 pallets of critical supplies
Increased medical readiness from25% to95% through disciplined training and enforcement of medical standards and ensured rapid deployment readiness
Supervised40 missions supporting Afghanistan retrograde operations; optimized supply chain efficiency across multiple regions

Operations Supervisor

Provided leadership and oversight for logistics and transportation operations for a headquarters company supporting a multiple launch system unit
Managed the accountability, maintenance, and readiness of $10M+ worth of equipment; achieved100% operational capacity
Led multiple large-scale operations, including the deployment of headquarters personnel and equipment; ensured execution of critical training exercises
Improved medical readiness from83% to90% within three months through a rigorous medical appointment management system
Enhanced professional development for non-commissioned officers, which resulted in a25% increase in promotions within the unit
Increased family engagement in company events by30%; fostered a strong sense of community and support for deployed personnel

Logistics Supervisor

Supervised logistics and supply operations for a support company, ensuring the distribution of critical supplies to units in deployed environments
Managed $10.8M+ worth of equipment with zero losses and ensured high accountability and readiness for deployment
Coordinated and supervised the distribution of138K gallons of fuel and critical supplies to support battalion and brigade operations, which ensured mission success
Improved logistics efficiency; reduced load-out times by30% through streamlined processes and training initiatives
Supervised312+ weapon qualifications and ensured all personnel-maintained mission-ready status
Developed and implemented a disciplined approach to training, which resulted in a95% readiness rate for medical and training standards before deployment

Education

Associate of Arts -

U.S. Army

Skills

Software: Microsoft Office Suite365 (Word, Excel, PowerPoint)
Operating Systems: Mac / Microsoft Windows
Supply chain management
Contract management
Policies and procedures implementation
Organizational management
Problem-solving
Schedule management

Process flows
Financial management
Team leadership
Cross-functional collaboration
Staff management
Multi-unit operations management
Project management abilities