Jernica Anderson
Beaumont,TX
Summary
Hardworking professional with experience assisting customers by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Red Roof Inn
Beaumont, TX
02.2022 - Current
- Greet guest
- Create reservations/ Make cancelations
- Cashier
- Answering phones
ER Admissions Clerk
Riceland Healthcare
Winnie, TX
02.2024 - 11.2024
- Patient registration
- Time management
- EMR Systems (e.g., Epic, Cerner)
- Multitasking in fast-paced environments
- HIPPA compliance
- Appointment scheduling
- collecting co-pays and verify ID
- Communicating with departments and patients.
- Insurance eligibility verification
Work From Home Customer Service Representative
Everise
Beaumont, TX
08.2022 - 02.2023
- Provide customer service
- Insurance verification
- Eligibility
- Physician changes
Care Provider
Trinity Home Health Care
Beaumont, TX
08.2021 - 01.2022
- Occupy patients
- Light cleaning
- Run errands
- Doctor visits
Security Officer
G4S
Beaumont, TX
06.2020 - 12.2020
- Secure badging area
- Temperature reader
- Patrol perimeter
- Notate incoming/ outgoing traffic
Call Service Representative
Alorica
Beaumont, TX
02.2018 - 11.2018
- Customer service
- Place work orders
- Notate complaints
- Verify appliances, appointment timeframe
Education
High -
Evolution Academy Charter School
Beaumont, TX05.2017
Skills
- Patient registration
- Appointment scheduling
- Caregiving
- EMR systems
- security
- healthcare
Certification
CPR Certification
Medical Assistant
- Certified Medical Assistant
Timeline
ER Admissions Clerk
Riceland Healthcare
02.2024 - 11.2024
Work From Home Customer Service Representative
Everise
08.2022 - 02.2023
Front Desk Receptionist
Red Roof Inn
02.2022 - Current
Care Provider
Trinity Home Health Care
08.2021 - 01.2022
Security Officer
G4S
06.2020 - 12.2020
Call Service Representative
Alorica
02.2018 - 11.2018
High -
Evolution Academy Charter School
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