Detail-oriented Sales Associate with a focus on customer service, teamwork, and problem-solving. Proven ability to foster positive relationships and drive repeat business.
Overview
7
7
years of professional experience
Work History
Sales Associate
Sunglass Hut at Macy's
Bremerton, WA
04.2024 - 09.2025
Utilized point-of-sale system for processing transactions accurately and efficiently during peak hours.
Participated in training new associates on store policies, procedures, and customer service best practices.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Production Line Worker
Toland Home Garden
Poulsbo, WA
03.2023 - 03.2024
Operated machinery to assemble garden products efficiently and accurately.
Inspected finished goods for quality assurance, ensuring compliance with company standards.
Collaborated with team members to streamline production processes, enhancing workflow efficiency.
Trained new employees on safety protocols and operational procedures to maintain safety culture.
Customer Service Sales Representative
Forever 21
San Diego, CA
06.2018 - 12.2022
Trained new associates on customer service protocols and operational procedures for consistency in performance.
Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
Gained and maintained department product knowledge to facilitate customer service.
Analyzed customer feedback to identify trends and recommend improvements for service delivery.
Lead Sales Associate
Macys Department Store
San Diego, CA
08.2020 - 06.2022
Facilitated customer product selection and delivered exceptional service to elevate shopping experience.
Executed merchandise presentation standards to enhance visual appeal and organization across sales floor.
Oversaw daily inventory management operations, including stock replenishment and markdown implementation for seasonal items.
Trained new associates on product knowledge and sales techniques for improved performance.