Jerome Saldana
Orlando,FL
Summary
Transportation security professional with robust background in managing security operations and maintaining stringent safety protocols. Known for strong team collaboration and unwavering commitment to achieving results. Expertise in risk assessment and incident response, consistently ensuring operational security and adaptability to changing needs.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Lead Transportation Officer
Department of Homeland Security - TSA
07.2012 - Current
- Company Overview: This is a federal job
- Identifies, distributes, and balances workload and tasks among employees in accordance with established workflow and skill level
- Makes adjustments to accomplish the workload in accordance with established priorities
- Trains or arranges for the technical training of team members, monitors and reports on the status and progress of work
- Resolves simple, informal complaints of employees and refers others, such as formal grievances and appeals to the supervisor or an appropriate management official
- Serves as coach, facilitator and/or negotiator in coordinating team initiatives and in consensus building activities among team members
- Represents the team in communications with the supervisor or manager for the purpose of obtaining resources or counsel (e.g
- Clarification of new information, computer hardware and software, etc.)
- Implements security-screening procedures that are central to Transportation Security Administration (TSA) objectives that will serve to protect the traveling public by preventing any deadly or dangerous objects from being transported onto an aircraft
- Conducts screening of passengers and/or baggage, and/or cargo
- Participates in information briefings concerning security-sensitive or classified information
- Assists management with inquiries for information or investigations that may be initiated against a regulated party
- Oversees the screening checkpoint on a day-to-day basis to include equipment with personnel
- Schedules an adequate number of screening personnel to provide efficient and effective screening of all persons, and their belongings
- Monitors the flow of passengers through the screening checkpoint to facilitate the orderly and efficient processing of passengers
- Maintains communication with supervisors regarding any issue that might reveal a weakness or vulnerable area of security screening that is discovered in the course of screening duties
- This is a federal job
- Currently, working as an acting-supervisor in baggage patios several days out of the week, reporting to the Manager or designated Point of Contact for the day
- I log inventory, check equipment in my area, conduct daily and weekly maintenance as needed, place supply orders ahead of time to keep fully stocked on all necessary items, conduct accountability and verify staffing for all baggage areas on a daily basis, relaying all relevant information directly to management
- I frequently relocate officers from my area to aid other areas attempting to prevent any loss of efficiency throughout baggage as needed
- From there I sort, track, and input all data to our central system, then verify data gathered, relaying the information to the next Supervisor or Manager coming in
- Previously I spent most of my days working on the checkpoint doing similar administrative duties, while also opening and closing lanes to optimize operations
Transportation Security Officer
Department of Homeland Security - TSA
10.2006 - 07.2012
- Company Overview: This is a federal job
- Serves as a full-performance level Transportation Security Officer (Screener) (TSO)
- Performs the range of pre-board security screening of persons and/or their carry-on and/or checked baggage and cargo including, but not limited to, those described below
- The Officer works under general supervision, referring issues that may represent changes in policy and approach to the supervisor for review and decision
- Conducts screening at any airport, or other transportation terminal, as assigned, which provides commercial service to the public
- May serve as a member of the National Screening Force
- As assigned, performs regular and recurring level 1 maintenance on Explosives Detection Systems (EDSs) and Explosives Trace Devices (ETDs)
- This is a federal job
- Ensures a smooth flow of passengers, baggage, and cargo through the screening checkpoints to facilitate the orderly and efficient processing of passengers
- Implements security screening procedures that are central to Transportation Security Administration objectives and which protect the traveling public by preventing any deadly or dangerous objects from being transported onto aircraft
- Acts in a professional and courteous manner at all times and recognizes needs of individuals who may require special screening and assistance
- Immediately responds to breaches of security and emergency situations
- Relays professional but firm commands to individuals to control situations, including those that may become heated
Copy Center Manager
Innovations by Design
09.2006 - 08.2007
- I managed a copy and graphics design center
- Duties included printing information, copying data to different media, creating art or advertisements for clients, or adjusting architectural plans
- I utilized Microsoft office daily using excel, word, PowerPoint; and then adobe photoshop and a few other graphic programs
- Throughout my time there I had to prioritize different projects and was often on short notice deadlines for various clients
- I always got everything done on time, even if I had to stay later than expected
- I also did minor bookkeeping
- Due to my success at increasing the number of clients and our potential growth, the owner allowed me to hire additional staff, and we continued to meet our operational needs
- I then had to set up schedules, and coordinate employees, creating a work schedule that effectively met the demands of our busiest times of the year so minimal adjustments were needed throughout the year
Client Aide
Island Meetings and Incentives
06.2005 - 09.2006
- I would assist our clients in whatever capacity was necessary
- Many companies would send their top-level employees or CEO's down on vacation or for training, or a company celebration
- Many times, I would meet them at the airport, have porters retrieve their luggage, and direct them to transportation we had waiting at the airport
- I would then ride with them while filling them in on things around the island or meet them at their hotel of choice
- From there I would meet many of them again at various activities they had chosen to do while they were here
- Again, handling transportation, and question fielding
- Sometimes there would be events where I had to organize an influx of vehicles or persons or readjust a plan when there were problems
- Such as, if they had a beach picnic planned and it rained, or a dinner and there were not enough seats/tables/ silverware settings, or as the island can be often, I would have to entertain our clients while something or someone was running late
Air Inspector, Office Aide
Department of Planning and Natural Resources
04.2006 - 08.2006
- Most of what I did is considered classified and I cannot disclose
- You have to contact Ms
- Richardson for in-depth information
- I kept logs and did check up on various equipment, along with some bookkeeping for accounts received
- I also was an office aide, air inspector, helped with payroll, and typing documents for my superiors
Emergency Medical Technician
Harrington Park Ambulance Core
05.2001 - 07.2002
- I was trained as an emergency medical technician, and served for my town's Ambulance Core, as a volunteer
- I went to school in Virginia the following summer thus ending my time with the core
Assistant Manager / Administrative Assistant
Silhouette Optical
01.2002 - 06.2002
- I worked as an administrative assistant for the Adidas Eyewear department of Silhouette Optical
- Duties included but were not limited to: Prep work for meetings, private viewings
- Handling calls, event coordination, scheduling trips and meetings prioritizing them based on importance
- As well as daily officer work, upkeep, data management
Education
High School Diploma -
Northern Valley Regional HS of Old Tappan
Old Tappan, NJ06-2002
Skills
- Inspection Process Expertise
- Team leadership qualities
- Dispatch Staffing to areas based on daily needs
- Ensured Compliance With Federal Regulations
Accomplishments
- Achieved daily results by completing every task with accuracy and efficiency, while adapting the constantly changing situations.
- Supervised team of five to one-hundred and thirty staff members.
- Documented and resolved over one dozen issues which led to arrests.
- Input data at my level and for two levels above my job role often as acting supervisor.
- Created new systems to help with efficiency and establish a routine for my teams.
Certification
- CPR/AED Certification
- Behavioral Awareness Training
- Foundations of Leadership
- Leading From the Frontline
- Leading High Performance on-site Teams
- Addressing Problem Performance
- The Critical Thinking and Analytic Methods
Timeline
Lead Transportation Officer
Department of Homeland Security - TSA
07.2012 - Current
Transportation Security Officer
Department of Homeland Security - TSA
10.2006 - 07.2012
Copy Center Manager
Innovations by Design
09.2006 - 08.2007
Air Inspector, Office Aide
Department of Planning and Natural Resources
04.2006 - 08.2006
Client Aide
Island Meetings and Incentives
06.2005 - 09.2006
Assistant Manager / Administrative Assistant
Silhouette Optical
01.2002 - 06.2002
Emergency Medical Technician
Harrington Park Ambulance Core
05.2001 - 07.2002
High School Diploma -
Northern Valley Regional HS of Old Tappan