Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
SalesAssociate

Jerome Simmons

Brooklet

Summary

Dynamic professional with a proven track record at GEICO, excelling in customer service and relationship building. Demonstrated problem-solving skills and effective time management, ensuring timely policy renewals and high client satisfaction. Adept at fostering collaboration and achieving successful outcomes through clear communication and attention to detail.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Associate

Verizon Wireless
08.2024 - 06.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Insurance Agent

GEICO
04.2024 - 07.2024
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Roller Operator

Ames Construction
01.2024 - 04.2024
  • Consistently met project deadlines while maintaining high-quality workmanship on various road construction and repair projects.
  • Optimized fuel consumption through efficient use of roller machinery, reducing operational expenses for the company.
  • Enhanced project efficiency by maintaining roller equipment and performing regular inspections and repairs.
  • Assisted in overall site preparation, contributing to faster project turnover times and reduced costs.

Route Sales Representative

Schwan's Home Service
02.2022 - 12.2023
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Collaborated with customers to identify needs and provided catered solutions

Help Desk Technician

Intecon
06.2018 - 01.2022
  • Provided basic end-user troubleshooting and desktop support.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problemsolving.
  • Explained technical information in clear terms to promote better understanding for non-technical users.

C4ISR Engineer

Oshkosh Defense
06.2016 - 06.2018
  • Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
  • Wrote, reviewed and edited technical document in accordance with template requirements.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.
  • Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.

Education

No Degree - General Studies

University of Alaska Fairbanks
Fairbanks, AK
01-2014

High School Diploma -

San Dieguito High
Encinitas, CA
03-2003

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Accomplishments

  • Business Development - Initiated two key partnerships which resulted in 100% revenue growth.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
  • Exceeded monthly quota multiple times.
  • Project Development - Collaborated with team of programming in the development of Warfighter.

Certification

Harris Systems Certificate. Army Accommodation medals

Timeline

Sales Associate

Verizon Wireless
08.2024 - 06.2025

Insurance Agent

GEICO
04.2024 - 07.2024

Roller Operator

Ames Construction
01.2024 - 04.2024

Route Sales Representative

Schwan's Home Service
02.2022 - 12.2023

Help Desk Technician

Intecon
06.2018 - 01.2022

C4ISR Engineer

Oshkosh Defense
06.2016 - 06.2018

No Degree - General Studies

University of Alaska Fairbanks

High School Diploma -

San Dieguito High

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