Jerome Woodward
Summary
Accomplished operations and manufacturing professional with over 10 years of leadership in quality control and workforce management. Improved efficiency and led cross-functional teams to uphold high safety and quality standards in dynamic environments. Demonstrated hands-on leadership that enhances performance and fosters employee development.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Assistant Terminal Manager
Precision Vehicle Logistics
01.2022 - Current
- Led workforce scheduling, timekeeping, and task delegation to optimize site operations
- Managed daily vehicle inventory operations, ensuring accurate tracking and timely reporting
- Monitored KPIs and contributed to revenue reporting and operational efficiency
- Ensured union workforce compliance with company policies and safety standards
- Oversaw vehicle inspections, damage claims, and customer signoffs
- Coached and developed supervisors and team members, enhancing team capabilities and performance
- Conducted safety, AAR, and yard audits to maintain compliance
- Led onboarding, training, and retention initiatives to strengthen workforce stability
- Collaborated with cross-functional teams to improve operational efficiencies.
- Trained new employees on procedures, systems, and best practices for efficiency.
- Implemented process improvements to streamline terminal workflows and reduce delays.
- Resolved customer complaints in a professional manner while maintaining high standards of service quality.
- Guided and supported junior staff members.
- Managed customer service inquiries and complaints efficiently and effectively.
- Managed the scheduling of maintenance services for all terminals' equipment.
- Ensured compliance with safety and environmental regulations.
- Developed terminal operational plans and schedules for shift supervisors.
- Responded promptly to emergency situations by coordinating appropriate resources.
- Documented all incidents involving personnel or property damage at the terminal site.
- Supervised, hired, trained, evaluated, and motivated team of professionals and managed day-to-day activities of department.
- Dispatched drivers and tracked on-time deliveries.
- Hired, trained and supervised terminal personnel to meet and exceed customer expectations.
Assistant Site Manager
Marsden Services
Livonia
01.2020 - 01.2022
- Supervised daily site operations, enhancing staffing efficiency, optimizing scheduling, and managing inventory levels
- Managed site personnel, assigning tasks based on skill levels and project requirements.
- Developed schedules for different stages of construction projects and monitored their progress against timelines.
- Conducted safety audits and site inspections to identify hazards and implement corrective actions
- Trained employees in multiple functions to ensure versatility and operational readiness
- Identified areas where processes could be improved upon in order to reduce costs or increase efficiency.
- Facilitated communication between team members and management.
- Monitored inventory levels and ordered supplies.
- Developed and mentored floor supervisors to improve leadership pipeline
Quality Supervisor
Argent International
Plymouth
01.2018 - 01.2021
- Led root cause analysis and corrective actions for internal nonconformances
- Controlled critical product characteristics and quality systems to uphold product integrity
- Supervised quality technicians to ensure compliance with manufacturing standards, enhancing product reliability
- Managed gage calibration and Measurement Systems Analysis (MSA) processes to maintain measurement accuracy
- Monitored equipment performance to ensure optimal production standards were met.
- Facilitated training sessions on regulatory requirements and industry standards for employees.
- Developed standard operating procedures for various aspects of the production process.
- Developed and implemented quality control processes to improve product reliability.
- Developed new QA methods to resolve problems efficiently.
Machine Operator & Trainer
Argent International
01.2013 - 01.2018
- Trained new machine operators and shared expertise in equipment operation and safety procedures.
- Operated manufacturing equipment including stamping presses and rotary machines to ensure efficient production processes
- Operated machinery to ensure efficient production flow in a manufacturing environment.
- Monitored equipment performance and performed routine maintenance.
- Collaborated with team members to maintain safety and quality standards.
Education
Certificate of Custodial Maintenance -
Focus Hope
Detroit, MI 11.2008 - 01.2009
High School Diploma -
Highland Park Community High School
Highland Park, MI 05.2004 - 01.2008
Skills
- Logistics Coordination
- Supply Chain Optimization
- Inventory management
- Quality control
- Safety auditing
- 5S & Visual Management
- Lean principles
- Root cause analysis
- Operations & Team Leadership
- Stakeholder Engagement
- Operational Risk Management
- Data Analysis Tools
- Manufacturing & Production Processes
- APQP Overview
- Team Communication
Certification
- 5S & Visual Management, Michigan Manufacturing Technology Center
- Blueprint Reading, Michigan Manufacturing Technology Center
- Root Cause Analysis & Corrective Action, Michigan Manufacturing Technology Center
- DMAIC & Lean Principles, Michigan Manufacturing Technology Center
- APQP Overview, Michigan Manufacturing Technology Center
- Risk-Based Thinking, Michigan Manufacturing Technology Center
- Communication Development, Michigan Manufacturing Technology Center
- Certified Heavy Equipment Operator
Additional Qualifications
- Clean Driving Record
- Proficiency with Power Tools & Manufacturing Equipment
Timeline
Assistant Terminal Manager
Precision Vehicle Logistics
01.2022 - Current
Assistant Site Manager
Marsden Services
01.2020 - 01.2022
Quality Supervisor
Argent International
01.2018 - 01.2021
Machine Operator & Trainer
Argent International
01.2013 - 01.2018
Certificate of Custodial Maintenance -
Focus Hope
11.2008 - 01.2009
High School Diploma -
Highland Park Community High School
05.2004 - 01.2008