Jeromiah Liver
Chicago
Summary
Professional with 15+ years of experience within the industry, demonstrating a proven track record in staff hiring and training, digital media, and menu development. Exhibits strong leadership in front and back of house management, with a focus on creating positive environments. Skilled in inventory & program management, as well as business development and operation management, committed to driving revenue through innovative strategies and excellent customer service.
Overview
3
3
years of professional experience
Work History
General Manager
DMK Resturaunts
Chicago, IL
05.2022 - 10.2022
- Efficiently supervised all aspects of restaurant operations in both front and back areas.
- Contributed towards enhancing the quality and diversity of the menu by working with the BOH Team
- Developed and implemented an updated beer program with fresh, themed cocktail options
- Developed and implemented employee training programs to improve customer service and overall efficiency.
- Developed strategies to increase customer engagement and loyalty through marketing initiatives and promotions.
- Streamlined the ordering and inventory management system to optimize efficiency and reduce costs.
- Implemented cost-saving measures to optimize inventory management and reduce waste.
- Managed the hiring process and conducted interviews to select qualified candidates for open positions.
Bar Manager
Signature Lounge
Chicago, IL
10.2021 - 05.2022
- Took charge of overseeing and managing daily operations in the Lounge area located on the 96th floor of the Hancock tower
- Ensured a well-run work environment in collaboration with the Assistant General Manager
- Collaborated with marketing team to develop promotional events and campaigns aimed at acquiring new customers and boosting revenue
- Identified and implemented cost-saving measures in the bar operations to maximize profitability.
- Created and implemented a training program for new bartenders to ensure consistent quality service and adherence to company standards.
General Manager
Canal Street Eatery and Market
Chicago, IL
10.2022 - Current
- Created result-oriented marketing plans that effectively increased visitor engagement, boosted revenue flows, amplified foot traffic for the restaurant as well as adjoining market space.
- Facilitated the seamless functioning of all departments by coordinating with staff to meet operational objectives.
- Managed and optimized day-to-day operations for all outlets, overseeing inventory management, staff scheduling, and customer service.
- Helped staff, manage, and execute all private and semi-private events flawlessly.
- Develop and implement employee training programs to enhance the skills and knowledge of staff, improving overall productivity and customer satisfaction at the eatery and market.
- Conducted regular meetings with senior management team to review progress against established objectives.
Education
BA in Digital Media -
Columbia College Chicago
Chicago, IL05.2016
Skills
- Program Management
- Employee training
- Scheduling
- Microsoft 365
- Advertising and marketing
- Social Media Management
- Client Engagement
- Leadership
- Sales
- Event Management
- Copywriting
- Vendor Sourcing
- Business Development
- P&L Management
Timeline
General Manager
Canal Street Eatery and Market
10.2022 - Current
General Manager
DMK Resturaunts
05.2022 - 10.2022
Bar Manager
Signature Lounge
10.2021 - 05.2022
BA in Digital Media -
Columbia College Chicago
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