
Results-driven Human Resources and Leave of Absence professional with 5+ years of experience managing complex disability and benefits cases in high-volume, compliance-focused environments. Expertise in interpreting medical documentation, applying ERISA, FMLA, and ADA regulations, and delivering accurate, audit-ready eligibility determinations. Proven track record of improving case accuracy, reducing compliance risk, and enhancing employee experience through structured case management and cross-functional collaboration. Known for sound judgment, regulatory expertise, and the ability to manage sensitive, high-impact cases with professionalism and efficiency.
Leave of Absence Administration FMLA & ADA Compliance Disability Claims Adjudication ERISA Regulations Benefits Administration Medical Documentation Review Case Management HRIS Systems Policy Interpretation Return-to-Work Coordination Employee Relations Compliance Auditing Conflict Resolution High-Volume Case Handling