Jerri Hickman
Rayville,LA
Summary
Dynamic sales professional with a proven track record at American Direct Auto, excelling in relationship building and customer service. Skilled in sales strategy development and negotiation, I consistently enhanced client satisfaction and loyalty, driving repeat business. My ability to engage customers effectively has led to numerous positive reviews and referrals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Salesperson
American Direct Auto
Winnsboro, LA
11.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Teacher
Lily Pads Early Learning Center
Rayville, LA
11.2023 - 11.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Wedding Planning
The Heritage Venue
Johnson City, TN
01.2021 - 10.2023
- Maximized client satisfaction by consistently delivering unparalleled levels of service throughout the entire wedding planning journey.
- Ensured seamless communication between all parties involved in the wedding planning process, resulting in well-organized events.
- Stayed current on industry trends by attending workshops and conferences related to wedding planning.
- Enhanced client satisfaction by providing exceptional wedding planning assistance and support.
- Streamlined the wedding planning process for clients by coordinating with various vendors, ensuring seamless execution of design concepts.
- Implemented creative problem-solving techniques when faced with unexpected challenges during the wedding planning process.
- Provided emotional support for stressed brides throughout their wedding planning journey by offering compassionate guidance in addition to fashion expertise.
- Improved client satisfaction by providing personalized wedding planning services and expert advice.
- Improved customer satisfaction by ensuring timely delivery of goods and services through strategic planning.
- Streamlined processes for event planning, leading to more efficient execution and improved attendee experiences.
Education
CDA - Early Childhood Education
Northeast State Community College
Blountville, TN05.2022
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Sales process
- Sales strategy development
- Negotiation
- Social selling
- Up-selling
- Closing techniques
- Prospecting skills
- Prospecting clients
- Sales pipeline management
- Sales demonstration
- Deal negotiation
- Lead conversion strategies
- Deal structuring
- Product and service knowledge
Certification
I am CPR and Epi Administration certified. I am also certified in Early Childhood Mental Health.
Languages
English
Full Professional
Timeline
Salesperson
American Direct Auto
11.2024 - Current
Teacher
Lily Pads Early Learning Center
11.2023 - 11.2024
Wedding Planning
The Heritage Venue
01.2021 - 10.2023
CDA - Early Childhood Education
Northeast State Community College